Answer the Question don't Evade the Question

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Seller_kKcO5oEilFOv0

Answer the Question don't Evade the Question

Why can't the customer service rep answer the question.

I dread calling Amazon because the CSR does not answer the question. It literally takes at least three calls before you get someone half decent. They jump to a topic in the question. NO, I have a SPECIFIC question please answer the SPECIFIC question. Does anyone else get this nonsense?

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Seller_rI7BZIczK8iAC

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Seller_kKcO5oEilFOv0
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No, it's seller support.

And no, they rarely answer to specific questions. You get better and faster help posting your question here.

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Topher_Amazon

@Seller_kKcO5oEilFOv0,

if you have an issue or case ID you'd like me to look into please share those details here and I'd be happy to do so.

Topher

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