Brand Registry
Case ID: 17428522871
We are unable to approve your application at this time due to the following reason(s):
The documents provided are not acceptable for Brand Registry. The images should not be computer generated and must be of the physical product you intend to sell on Amazon. We ask that you submit at least one image of your product or product packaging as part of the application. The submitted pictures will be used solely for the purpose of reviewing your application, and customers will not have access to them.
You can use your phone's camera to capture clear pictures of your product or its packaging. Note that Amazon does not consider a mock-up or digitally altered image of the product or product packaging (e.g., the brand name or logo photo-shopped on the product or packaging) as valid proof of intellectual property ownership. Therefore, any product image provided during Brand Registry enrollment must be an unaltered, genuine image of the product or its packaging.
Hello, I am hoping that someone would be able to help me out with this problem. The pictures that I am using for brand registry keep getting flagged so i’m curious as to what the issue could be as the logo is permanently affixed to the product and I provided a full picture of the product showing the logo, a picture of the product in a different form showing the logo, and a close up on the logo. Is there a chance that me showing the product in a different form is causing this issue? Please let me know, any advice would be highly appreciated. Thank you
0 replies
Jim_Amazon
Hi there @Seller_1lYZ67vcotqOu
Have you altered the images in any way such as sizing? Just try to rule out possibilities! Also, it might be worth just taking some new pictures from different angles with different lighting for the next application so improve visibility of the product itself.
Seller_zTkFdMnFgHfNo
Your logo on the product looks like stickers they will not accept that. Everything has to be IDENTICAL to your trademark that is completed or in process. They sell these labeling guns that allow you to write information on clothing, boxes, pretty much anything. As long your branding is not removable then should be accepted. Be sure to take super close images to convince them its not a label or digital add on to image.
