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Sales Rank Missing From All Inventory
Is Amazon having a glitch? On my inventory page the sales rank is missing on every single listing (264 listings) including those that sell every day. This has been for several days now. Can anyone help me figure out why?
8 replies
Seller_tc9WI0dfiIulx
i don't know why but mine have also been missing sales rank since Christmas. I have handmade jewelry and also could not find any sales rank for any other handmade jewelry listings. It's been going on at least a week.
Seller_gwzuNYC3ogYNo
I have a handful of jewelry listings, and those are the only ones without a sales rank.
Seller_16u4wwaJhlRsO
Is there any update on this from anyone? Sales rank is missing from all of my inventory as well. Both FBA and FBM. If I click on the SKU to go to the page that shows all the sales data and charts it looks like sales rank has been missing since Dec 22.
Is it possible this is due to them moving handmade to the regular side of Amazon? My products are also in the handmade jewelry category.
Seller_OVf7On6U7voEy
@Rose_Amazon could you look into this? I still don't have sales rank on any of my products both FBA and FBM. Did something change in how sales rank is calculated or is this a glitch for all of handmade?
Seller_cQq1cNfIhHTpL
Mine also disappeared, so our products cannot be searched in the category. In addition, this disappearance seems to be a relatively early product.
Joey_Amazon
Hey @Seller_OVf7On6U7voEy,
I am sorry for the late reply here. I am doing my best to catch up here.
Is this still an issue for you ? If so, can you please share the Case ID associated with this issue. If you haven't submitted one please do so and share the Case ID here. I would like to review all of the details and determine how to best assist you with this issue.
Sincerely,
Joey
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