ASIN was suddenly made INACTIVE. When I click "Fix Listing issue" - it says "Offer was removed x days ago" "Request selling approval for policy compliance. Reason: Product requires approval to sell."

Clicking on "Request approval" takes me to a page that says - "

We are not accepting applications to sell:

Other category in New, Used, Refurbished, Collectible condition(s)"

This inactive ASIN is identical to 2 other ASINs under the same brand which have no issues. The only difference being the color of the item.

I am not listing a restricted item. I have gone through the entire list of products that need an approval. This does not fall under any of those. Account Health is Perfect. There are no Compliance Requests or Policy Violations. Isn't this type of inactivation for Retail Arbitrage accounts that require approval from the brand? We manufacture our own products and are Brand Registered. We own the trademark and it is our intellectual property.

Being tossed back and forth between Selling Partner "Support" and Brand Registry "Support". Please some mod look into this. ASIN has been inactive for weeks now and is approaching removal date. 🙏

There is a particular brand that we sell where we were asked to get approval to sell that brand. We buy directly from the brand/manufacturer so we figured the process would be seamless. We have a LOA and we have invoices for the products we sell.

We placed a request to get approved to sell the brand we did this by submitting our LOA on Nov 15 and after waiting a week and hearing nothing we submitted the invoices under the same case. We still have not heard anything since then. Any help from the mods would be appreciated. This is extremely straightforward. We buy direct and we have permission to sell the brand from the brand owner/manufacturer. The case id is 16670183041.

Also we asked the brand to add us to their brand registry as an authorized user in hopes we would be able to get approval to sell via that way. The brand had no issues with this and sent us an invitation the same day. We accepted the invitation and for whatever reason the application is under "review" even though the invitation came directly from the brand owners. The case id for that is 16723635361

Any help from the mods would be greatly appreciated.

Dear Amazon Selling Partner Support Team,

I hope this message finds you well.

We have been selling our owned Brand and Manufacture food products.

However, we noticed that we are unable to edit the listing due to Request Approval, and when we click the Request Approval, it will be directed to the page below:

(US marketplace)

We are not accepting applications to sell:

• Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

• Other product(s)

I reached out to Amazon Seller Support, and I received the following response:

"Hello from Amazon Selling Partner Support,

This is Harish with the Amazon Selling Partner Support Leadership team.

Thank you for your patience while we were working on your case.

I have checked the error and see that the listing is gated and only sellers who are brand registered can appeal for the listing.

As your account is not brand registered, we will not be able to request for appeal."

-------

Thank you, please help us on resolving this.

@Seller_d9q1Cuuva8Pjg @Seller_pB5cNkUhpDlVP @Seller_R6oYCnTB9O1Uy @Seller_s3amN64nZ4y9V @Seller_t9kvdr2yixQej @Seller_SBIjJooGeXSQ6 @Seller_FJwyF3iu5qxUY @Seller_QYS7Alex1XIw4 @Seller_aEROSwwdnzGiU @Seller_l7Jtck9jxnEA0 @Quincy_Amazon @Roberto_Amazon @Seller_PIHyltK09pbl3 @Seller_nS0jcFQNDLG3e @Seller_F4AbbFj6ovBk3 @Seller_ovM5p622oIbGp @Seller_c2KLMXKhUYF3u @Seller_hme3Wbydd1ihr @Seller_q5VULSdzfEHW0