Hello, first time posting here as i have nowhere else to turn, and I am truly begging for help at this point.
My buybox/featured offer eligible has been 0% for almost 9 months.
I own my own brand, there are no other sellers for it.
Performance metrics are all perfect, 100% positive feedback. (0% ODR, 0 negative feedback, 0 charge backs, 0 violations, 0 late shipment, etc)
My sales have went from about $5k-$10k (30-70 units) a month to literally 0 to $200 (0-1 unit) for 9 months now.
I lost the buybox 9 months ago due to (1) A to Z claim and my ODR ticked slightly above 1%. It has never returned and has absolutely destroyed my account.
I am FBM and do not have any FBA. This was never an issue before as I always had the buybox, but I am considering doing FBA now as I have reached the end of the road and I don't know what else to try, nothing changes.
My products are the lowest price of any competitor and my shipping is 2-4 day free shipping.
I am begging for help. I don't know what to do as I have tried just about everything under the sun and nothing resolves it, I am still being throttled and have 0% buybox.
Any help would be so appreciated.
Thank you