Hello,

We sent products to FBA using the partnered carrier (LTL) TFORCE FREIGHT. The shipment was delivered.

There are a few discrepancies. We need to make a claim for missing products, therefore we need a proof of delivery from TFORCE.

On the BOL we downloaded from Amazon, there is no PRO number. The carrier TFORCE is ''unable to find the proof of delivery'' unless we provide the PRO number.

Tried opening a log with seller support. Useless and confusing as always.

Anyone dealt with the same issue with carrier TFORCE?

Thanks

Hi everyone,

For the past year my tracking information for shipments says the shipment was delivered to a fulfilment center, then there is a "customs clearance delay" and then it says "arrived at destination port". These shipments seem to take alot longer to enter receiving and Amazon also lost one of these shipments that had the customs clearance delay.

All these shipments are domestic, from Alabama. I noticed it only happens when the partnered carrier is AAA Cooper Transportation.

I have heard other people on the forums with a similar issue. Is anyone else experiencing this and do you think it is some sort of systemic glitch that needs to be fixed by Amazon?

Thanks,

LTL Shipment going to ABE8 via Partner Carrier. FC is less than 60 miles away from our warehouse.

Shipment was delivered earlier this week, but currently stuck in Customs clearance delay. I read a lot of horror stories for domestic LTL shipments stuck in Customs clearance delay.

Any suggestions how to get the shipment moving>