Issue of an unfair charge back from seller
Hello, could anyone provide me with Amazon’s seller support contact number? In August, I sold a textbook following Amazon’s guidelines, and the payment was deposited into my account. However, in October, Amazon suddenly informed me that due to an issue with the buyer’s bank payment, they would be withdrawing the funds from my account . Now, not only did I ship the item to the buyer, but I am also being charged back. I contacted Amazon several times and no one responded back to me.
3 replies
Seller_7LrAV0m5llaI7
You're going to have to post the message you received from Amazon if you want help here.
Seller_kNAboD6kRgVt7
There is no phone number for you to phone Amazon. If you have a Pro account, you can ask them to phone you (may or may not happen).
Open a case with Seller "Support." And as suggested, post the message here for other sellers to try and help you out.
Ricardo_Amazon
Hello @Seller_2hu2LLttObBrs,
Ricardo from Amazon here.
While there isn't a phone number, you can reach out to Seller Support using the following link.
Hope this information helps.
