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Seller_t0ljyAHUWZK7o

Brand Name Changed

Our Brand Name changed to Aeiniweraabbcc on several of our listings. We are the trademark owner of MIP and this brand is Brand Registered with Amazon. The listing Brand name has been changed to "Aeiniweraabbcc". We are trying to update our FBA Inventory however since the Brand name has been changed it will now allow us to make any updates. We even sent some inventory in and while they were in transit the Brand Name changed and now they are stranded.

ASIN: B07T3HT9W7, B09YMYHLBR, B07T1PGSZ1, B07NF7P1GH, B07WQZ45G5, B07ND7P3YH, B07T4HJQJL, B07WZK2SPV

CASE: 15605734801

We have been unable to change the brand name back through Seller Support. We have opened multiple cases in the last couple of weeks and nothing has been resolved. Can a moderator please help with this case?

@Jim_Amazon@Michelle_Amazon

160 views
25 replies
Tags:Brand Registry, Brand Stores
10
Reply
25 replies
user profile
Seller_0rXAME9V4LQSx

The vast majority of us can't even update our own brand registered products because these types of changes aren't supposed to be possible.

Post a response under that news article where amazon is bragging about helping multinational brands stop counterfeiters while doing nothing for small companies.

40
user profile
Jim_Amazon

@Seller_t0ljyAHUWZK7o

I wanted to reach out and let you know that I've escalated these ASINs to be addressed by our catalog team!

As soon as I hear any updates from them, I'll let you know!

-Jim

20
user profile
Seller_GbCJZMqbI0vvt

Hi @Seller_t0ljyAHUWZK7o, we have had the same issue of Amazon changing our brand name on our listings and then deactivating them. Support has done nothing to fix the issue in 2+ weeks. We are wondering if you were able to get this issue resolved and if so, would you mind sharing what worked for you?

Thank you,

-Acne.org

20
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user profile
Seller_t0ljyAHUWZK7o

Brand Name Changed

Our Brand Name changed to Aeiniweraabbcc on several of our listings. We are the trademark owner of MIP and this brand is Brand Registered with Amazon. The listing Brand name has been changed to "Aeiniweraabbcc". We are trying to update our FBA Inventory however since the Brand name has been changed it will now allow us to make any updates. We even sent some inventory in and while they were in transit the Brand Name changed and now they are stranded.

ASIN: B07T3HT9W7, B09YMYHLBR, B07T1PGSZ1, B07NF7P1GH, B07WQZ45G5, B07ND7P3YH, B07T4HJQJL, B07WZK2SPV

CASE: 15605734801

We have been unable to change the brand name back through Seller Support. We have opened multiple cases in the last couple of weeks and nothing has been resolved. Can a moderator please help with this case?

@Jim_Amazon@Michelle_Amazon

160 views
25 replies
Tags:Brand Registry, Brand Stores
10
Reply
user profile

Brand Name Changed

by Seller_t0ljyAHUWZK7o

Our Brand Name changed to Aeiniweraabbcc on several of our listings. We are the trademark owner of MIP and this brand is Brand Registered with Amazon. The listing Brand name has been changed to "Aeiniweraabbcc". We are trying to update our FBA Inventory however since the Brand name has been changed it will now allow us to make any updates. We even sent some inventory in and while they were in transit the Brand Name changed and now they are stranded.

ASIN: B07T3HT9W7, B09YMYHLBR, B07T1PGSZ1, B07NF7P1GH, B07WQZ45G5, B07ND7P3YH, B07T4HJQJL, B07WZK2SPV

CASE: 15605734801

We have been unable to change the brand name back through Seller Support. We have opened multiple cases in the last couple of weeks and nothing has been resolved. Can a moderator please help with this case?

@Jim_Amazon@Michelle_Amazon

Tags:Brand Registry, Brand Stores
10
160 views
25 replies
Reply
25 replies
25 replies
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user profile
Seller_0rXAME9V4LQSx

The vast majority of us can't even update our own brand registered products because these types of changes aren't supposed to be possible.

Post a response under that news article where amazon is bragging about helping multinational brands stop counterfeiters while doing nothing for small companies.

40
user profile
Jim_Amazon

@Seller_t0ljyAHUWZK7o

I wanted to reach out and let you know that I've escalated these ASINs to be addressed by our catalog team!

As soon as I hear any updates from them, I'll let you know!

-Jim

20
user profile
Seller_GbCJZMqbI0vvt

Hi @Seller_t0ljyAHUWZK7o, we have had the same issue of Amazon changing our brand name on our listings and then deactivating them. Support has done nothing to fix the issue in 2+ weeks. We are wondering if you were able to get this issue resolved and if so, would you mind sharing what worked for you?

Thank you,

-Acne.org

20
There are no more posts to display
user profile
Seller_0rXAME9V4LQSx

The vast majority of us can't even update our own brand registered products because these types of changes aren't supposed to be possible.

Post a response under that news article where amazon is bragging about helping multinational brands stop counterfeiters while doing nothing for small companies.

40
user profile
Seller_0rXAME9V4LQSx

The vast majority of us can't even update our own brand registered products because these types of changes aren't supposed to be possible.

Post a response under that news article where amazon is bragging about helping multinational brands stop counterfeiters while doing nothing for small companies.

40
Reply
user profile
Jim_Amazon

@Seller_t0ljyAHUWZK7o

I wanted to reach out and let you know that I've escalated these ASINs to be addressed by our catalog team!

As soon as I hear any updates from them, I'll let you know!

-Jim

20
user profile
Jim_Amazon

@Seller_t0ljyAHUWZK7o

I wanted to reach out and let you know that I've escalated these ASINs to be addressed by our catalog team!

As soon as I hear any updates from them, I'll let you know!

-Jim

20
Reply
user profile
Seller_GbCJZMqbI0vvt

Hi @Seller_t0ljyAHUWZK7o, we have had the same issue of Amazon changing our brand name on our listings and then deactivating them. Support has done nothing to fix the issue in 2+ weeks. We are wondering if you were able to get this issue resolved and if so, would you mind sharing what worked for you?

Thank you,

-Acne.org

20
user profile
Seller_GbCJZMqbI0vvt

Hi @Seller_t0ljyAHUWZK7o, we have had the same issue of Amazon changing our brand name on our listings and then deactivating them. Support has done nothing to fix the issue in 2+ weeks. We are wondering if you were able to get this issue resolved and if so, would you mind sharing what worked for you?

Thank you,

-Acne.org

20
Reply
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