good afternoon @Seller_GEZPMc4CeQfh6 our listing ASIN: B0055S7DJS has been hijacked by SoiKoi. i have seen in the forums that you have been able to help other brand with this issue, can you help restore the listing to our controll? right now we can't edit the listing without "approval" form soikoi which is infuriating.

Thanks!

Please help! Our brand was hijacked by Soikoi and my complaint, along with an appeal, were denied. I see on the forums that Soikoi is hijacking many other brands too. I also saw on another that @Seller_GEZPMc4CeQfh6 @Seller_guPeMXBrBxqyU was able to help another seller. Our ASIN is B09BJGDD4W and the complaint ID is 15096575181. Since Soikoi is such a problem, can't they be banned from Amazon? We need help!

Hi @Seller_guPeMXBrBxqyU

ASIN B07X3ZNGJ8 is one of 122 ASIN's that has been hijacked from us by a different brand.

We have been contacting Amazon Seller Support and opening cases but has been receiving the same canned response over and over again. Our listing which we have been selling for years have been somehow changed to a different brand name. We are registered with Amazon Brand Registry but we cannot edit the listing as we are getting an error code 5995. We tried to report for abuse as advised but they keep on saying that the involved ASIN is not in our catalogue. We have provided all possible documents including trademark registrations, GS1 certificates, etc. We are the original creators of the listings, and the only authorized sellers! Please help!

Open Brand Registry Case: 16491677491