I'm seeking assistance with an ongoing issue regarding an AWD shipment. The shipment was delivered on October 4th, but Amazon has not yet confirmed its receipt.
This AWD shipment was sent as part of ISA. However, Amazon claims the shipment wasn't part of the ISA, which contradicts our documentation.
We've provided a Proof of Delivery (POD):
1. Our POD shows an Amazon Freight pickup.
2. The Bill of Lading (BOL) on the POD's second page is Amazon-confirmed.
3. The BOL clearly indicates: STAR-UXEEEE32XX4S4 is part of ISA-11652681296
Case ID: 16585876491
Can anyone help resolve this situation?
Thank you for reaching out to us in the forums and for sharing those details.
I asked our AWD partners to review your question. In the meantime, please limit yourself to only one forums thread about this issue. Opening multiple threads takes extra time for us to review and makes it more difficult for us to respond to your questions.
We will post responses in your first forums thread.
AWD shipments delivered for One month but not received
KJ_Amazon
I'm seeking assistance with an ongoing issue regarding an AWD shipment. The shipment was delivered on October 4th, but Amazon has not yet confirmed its receipt.
This AWD shipment was sent as part of ISA. However, Amazon claims the shipment wasn't part of the ISA, which contradicts our documentation.
We've provided a Proof of Delivery (POD):
1. Our POD shows an Amazon Freight pickup.
2. The Bill of Lading (BOL) on the POD's second page is Amazon-confirmed.
3. The BOL clearly indicates: STAR-UXEEEE32XX4S4 is part of ISA-11652681296
Case ID: 16585876491
Can anyone help resolve this situation?
I'm seeking assistance with an ongoing issue regarding an AWD shipment. The shipment was delivered on October 4th, but Amazon has not yet confirmed its receipt.
This AWD shipment was sent as part of ISA. However, Amazon claims the shipment wasn't part of the ISA, which contradicts our documentation.
We've provided a Proof of Delivery (POD):
1. Our POD shows an Amazon Freight pickup.
2. The Bill of Lading (BOL) on the POD's second page is Amazon-confirmed.
3. The BOL clearly indicates: STAR-UXEEEE32XX4S4 is part of ISA-11652681296
Case ID: 16585876491
Can anyone help resolve this situation?
Thank you for reaching out to us in the forums and for sharing those details.
I asked our AWD partners to review your question. In the meantime, please limit yourself to only one forums thread about this issue. Opening multiple threads takes extra time for us to review and makes it more difficult for us to respond to your questions.
We will post responses in your first forums thread.
AWD shipments delivered for One month but not received
KJ_Amazon
Thank you for reaching out to us in the forums and for sharing those details.
I asked our AWD partners to review your question. In the meantime, please limit yourself to only one forums thread about this issue. Opening multiple threads takes extra time for us to review and makes it more difficult for us to respond to your questions.
We will post responses in your first forums thread.
AWD shipments delivered for One month but not received
KJ_Amazon
Thank you for reaching out to us in the forums and for sharing those details.
I asked our AWD partners to review your question. In the meantime, please limit yourself to only one forums thread about this issue. Opening multiple threads takes extra time for us to review and makes it more difficult for us to respond to your questions.
We will post responses in your first forums thread.
AWD shipments delivered for One month but not received
KJ_Amazon