Trying to upload a book but getting 8572 error

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Trying to upload a book but getting 8572 error

My client is a publisher and would like to upload one of her books (having ISBN 9789393280244). I have multiple books, but while starting with this one, I am not even able to move forward due to this error. The above-mentioned ISBN is allocated to Prisha Publications LLP.

=============================================================================

Following is the error that I am receiving:

8572: You are using UPCS, EANS, ISBNS, ASINS, or JAN codes that do not match the products

you are trying to list. If you believe you have reached this message in error, please contact

Seller Support with the following information:

• Product Name

• Manufacturer name

• Brand name

• UPC or EAN or ISBN or JAN along with GS1 certificate

• Non-brand owners: A copy of a letter/email from the manufacturer or brand stating that the UPC or EAN or ISBN or JAN you are using to list this product is valid

• Brand owner: Valid and current (not expired) GS1 certificate for the GTIN range(s) used by your listings

===============================================================================

Kindly help us in resolving this issue. Also let us know if there is any pre-requisite of having GS1 certificate.

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