We reported a dangerous product that violates Amazon's TOS 2 months ago, and due to Amazon's neglect, a customer's garage burned down during a fire that the product caused.
Complaint ID: 16339154511
A customer posted a review with pictures of their burnt garage. https://www.amazon.com/gp/customer-reviews/R1R1KXR07LL2OJ/ref=cm_cr_srp_d_rvw_ttl?ie=UTF8&ASIN=B0CYPVLQRX
We have tried escalating this issue by email over the last 2 months to the following Amazon Executives and have had no response. Russ Grandinetti, Llew Mason, Dharmesh Mehta, Doug Herrington, Charles Wright.
According to Amazon’s Restricted Product Policy, certain products must meet minimum efficiency requirements determined by the California Energy Commission (CEC). It is the seller’s responsibility to ensure the product meets CEC minimum efficiency requirements and is registered in the MAEDbS when listing products on Amazon that are subject to CEC regulations. Amazon TOS policy:
Amazon Guidelines for California Energy Commission (CEC)
https://sellercentral.amazon.com/help/hub/reference/G7PNYFCP46WHA3RL
This product is NOT registered in the MAEDbs database.
Please remove these product detail pages and take action on the seller that is in violation of Amazon TOS and California Energy Commission requirements. The longer this continues, the more this is is hurting the trust of Amazon buyers and sellers on the Amazon Marketplace. Of course it is also endangering consumers!


