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Customer placed 6 orders in two months - claimed DNR all 6 last night - AZ Claim Refunded all orders.
Tracking is showing a delivery photo for each package delivered to the location as ordered.
Is there a way to correct this?
0 replies
Seller_OvL8C4BJWiuS9
Doesn't matter if you hand delivered it as your proof, if you didn't use Amazon's buy shipping services then you are not covered.
Seller_kIukTwdhvntAp
"Is there a way to correct this?"
Not on Amazon. Sell on eBay where you are actually protected!
This is my standard template. Use what fits and REPORT, REPORT, REPORT!
I don't have a solution for Amazon allowing theft and fraud BUT if this was shipped using the USPS please report the issue to the Postal Inspectors as mail fraud. If not, report it to the carrier.
ALSO the Government has a site IC3 (Amazon will remove the link if I put it here but it’s part of the FBI for an easy search) where you can report the use of the internet for theft if it was UPS, FedEx or whatever. It is generally used to report on websites but it can be used to report buyers as well if you happen to encounter one of the Amazon scam crowd.
In all cases it at least puts the con artists into a data base for future reference by the authorities.
There's an OLD saying -- If you aren't part of the solution you are part of the problem.
PLEASE REPORT, REPORT, REPORT, REPORT.
And, DO NOT forget the Police Department where you are, as well as where the 'buyer' is!
Seller_Qvkq0XIyYVeNa
If you are "the" Boxery then I think it is absolutely insane that you have to deal with this.
Thank you for your service over the years. I love your products.
Unless you used Amazon shipping (which I'm sure you didn't bc of the size of your products), you are not covered.
You are, however, fully able to open a criminal and civil case in the recipient's jurisdiction. How you handle the situation when the buyer inevitably "finds" all the stuff they didn't get over the last 6 months is up to you.
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