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Seller_SCWjkwAmJpRF3

Three shipments lost in Shafter, CA DC - BLF2

We are in desperate need of assistance regardimng the Shafter, CA DC - BLF2. We have had 2 shipments closed with 0 items checked in and 1 shipment with 288 missing units (two boxes). We are not comfortable sending in more inventory to this DC, which is clearly either stealing product or inundated and unable to process in a timely manner. Every time we try to send in inventory to another DC. - no matter how we configure the shipment - it defaults to this Shafter DC. Our entire holiday is now affected by the missing inventory and our inability to send in more. The normal course of business where we open cases and supply paperwork/invoice to prove ownership will not help us in the short term. We will comply but this is a very serious situation that needs escalation beyond the case process. I have included case numbers for each missing shipment for reference regardless. Please, any help you can provide is greatly appreciated. Our main concern is sending in more inventory to somewhere outside of Shafter to try to salvage what we can of our holiday season. Thank you.

FBA ID: FBA18BLTF1SC

Shipment date: August 21

Missing 288 units (2 boxes)

Case: 16601702471

FBA ID: FBA18F9P4SB1

Shipment date: Sept 17

Miissing all 750 units (5 boxes)

Case: 16601820191

FBA ID: FBA18FJNWR3Z

Shipment date: Sept 19

Missing: 428 out of 535 units (3 out of 5 boxes)

Case: 16601864331

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Tags:FBA, Fulfillment, Fulfillment center, INR (item not received), Lost shipment
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Seller_SCWjkwAmJpRF3

There is now a case pending to help resolve the Shafter DC default situation we are experiencing: 16608818061

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Seller_SCWjkwAmJpRF3

@TaylorR_Amazon Per your request, I have started another discussion for your review. Thank you in advance for any assistance you can provide!

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TaylorR_Amazon

Thank you for starting a new thread, @Seller_SCWjkwAmJpRF3. I will provide your information to the partner team and will let you know as soon as I have an update.

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Seller_SCWjkwAmJpRF3

Three shipments lost in Shafter, CA DC - BLF2

We are in desperate need of assistance regardimng the Shafter, CA DC - BLF2. We have had 2 shipments closed with 0 items checked in and 1 shipment with 288 missing units (two boxes). We are not comfortable sending in more inventory to this DC, which is clearly either stealing product or inundated and unable to process in a timely manner. Every time we try to send in inventory to another DC. - no matter how we configure the shipment - it defaults to this Shafter DC. Our entire holiday is now affected by the missing inventory and our inability to send in more. The normal course of business where we open cases and supply paperwork/invoice to prove ownership will not help us in the short term. We will comply but this is a very serious situation that needs escalation beyond the case process. I have included case numbers for each missing shipment for reference regardless. Please, any help you can provide is greatly appreciated. Our main concern is sending in more inventory to somewhere outside of Shafter to try to salvage what we can of our holiday season. Thank you.

FBA ID: FBA18BLTF1SC

Shipment date: August 21

Missing 288 units (2 boxes)

Case: 16601702471

FBA ID: FBA18F9P4SB1

Shipment date: Sept 17

Miissing all 750 units (5 boxes)

Case: 16601820191

FBA ID: FBA18FJNWR3Z

Shipment date: Sept 19

Missing: 428 out of 535 units (3 out of 5 boxes)

Case: 16601864331

3 views
3 replies
Tags:FBA, Fulfillment, Fulfillment center, INR (item not received), Lost shipment
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Three shipments lost in Shafter, CA DC - BLF2

by Seller_SCWjkwAmJpRF3

We are in desperate need of assistance regardimng the Shafter, CA DC - BLF2. We have had 2 shipments closed with 0 items checked in and 1 shipment with 288 missing units (two boxes). We are not comfortable sending in more inventory to this DC, which is clearly either stealing product or inundated and unable to process in a timely manner. Every time we try to send in inventory to another DC. - no matter how we configure the shipment - it defaults to this Shafter DC. Our entire holiday is now affected by the missing inventory and our inability to send in more. The normal course of business where we open cases and supply paperwork/invoice to prove ownership will not help us in the short term. We will comply but this is a very serious situation that needs escalation beyond the case process. I have included case numbers for each missing shipment for reference regardless. Please, any help you can provide is greatly appreciated. Our main concern is sending in more inventory to somewhere outside of Shafter to try to salvage what we can of our holiday season. Thank you.

FBA ID: FBA18BLTF1SC

Shipment date: August 21

Missing 288 units (2 boxes)

Case: 16601702471

FBA ID: FBA18F9P4SB1

Shipment date: Sept 17

Miissing all 750 units (5 boxes)

Case: 16601820191

FBA ID: FBA18FJNWR3Z

Shipment date: Sept 19

Missing: 428 out of 535 units (3 out of 5 boxes)

Case: 16601864331

Tags:FBA, Fulfillment, Fulfillment center, INR (item not received), Lost shipment
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Seller_SCWjkwAmJpRF3

There is now a case pending to help resolve the Shafter DC default situation we are experiencing: 16608818061

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Seller_SCWjkwAmJpRF3

@TaylorR_Amazon Per your request, I have started another discussion for your review. Thank you in advance for any assistance you can provide!

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TaylorR_Amazon

Thank you for starting a new thread, @Seller_SCWjkwAmJpRF3. I will provide your information to the partner team and will let you know as soon as I have an update.

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user profile
Seller_SCWjkwAmJpRF3

There is now a case pending to help resolve the Shafter DC default situation we are experiencing: 16608818061

00
user profile
Seller_SCWjkwAmJpRF3

There is now a case pending to help resolve the Shafter DC default situation we are experiencing: 16608818061

00
Reply
user profile
Seller_SCWjkwAmJpRF3

@TaylorR_Amazon Per your request, I have started another discussion for your review. Thank you in advance for any assistance you can provide!

00
user profile
Seller_SCWjkwAmJpRF3

@TaylorR_Amazon Per your request, I have started another discussion for your review. Thank you in advance for any assistance you can provide!

00
Reply
user profile
TaylorR_Amazon

Thank you for starting a new thread, @Seller_SCWjkwAmJpRF3. I will provide your information to the partner team and will let you know as soon as I have an update.

10
user profile
TaylorR_Amazon

Thank you for starting a new thread, @Seller_SCWjkwAmJpRF3. I will provide your information to the partner team and will let you know as soon as I have an update.

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