Section 3 of Amazon's Business Solutions Agreement
I found out that my account was associated with the company "smyrna store llc" as per section 3 of Amazon's Business Solutions Agreement and I immediately sent all the documents that I thought were necessary, but I was told that they were insufficient and rejected.
So I contacted Dan at Account Health to find out what documents they wanted and why my account was associated and Dan told me that my account was associated because of the address and that I needed to send documents showing how I obtained the address.
So I gathered all the documents I could provide regarding the 3rd party company I used to set up my company in the US and the address of my company, prepared an appeal petition and sent it again, but it was rejected and not accepted again.
This time I contacted Burak, the Amazon seller account health expert, to find out why it was not accepted and to get some more detailed information, and he told me to specify that the company "smyrna store llc" was incorporated with a different registered agent and that my own company (YYP STORE US LLC) was incorporated with a different registered agent.
I fulfilled what Burak said and submitted the necessary documents;
I found the Wyoming incorporation agreement of the "smyrna store llc" company from the official Wyoming site, I sent my own Wyoming incorporation agreement and an appeal text explaining what to pay attention to in these two and explaining that the two companies were established with different registered agents, but again it was not accepted.
My only connection to the aforementioned “smyrna store llc” is that I am incorporated at 30n gould just like everyone else who incorporates in wyoming. Also, my corporation has a unit number unique to me, but the “smyrna store llc” corporation only has a street and building number. So we don't even have the same address.
I believe that I have provided all of the documentation requested of me and have proven that I am not affiliated with smyrna store llc.
0 replies
Seller_YKzS71mAAjp7H
@Steve_Amazon Can you please analyse my discussion and tell me what to do?
Atlas_Amazon
Hello @Seller_YKzS71mAAjp7H
"My only connection to the aforementioned “smyrna store llc” is that I am incorporated at 30n gould just like everyone else who incorporates in wyoming"
Thank you for the information provided regarding the issues that you have seen recently regarding the issues with your account. I understand that our team has found an association between your account and another. If there was shared information such as the address, then you would be considered to be associated.
We would recommend providing all of the information you have regarding the third party that you utilized and the timeline of your association to them. In addition, there should be information regarding the association that exists between the third party and the associated account. If you have attempted to provide this, and our team is still providing a rejection to the submission, then our team could not verify what you submitted.
If there is not any additional information that could be provided, you will need the other account owner to resolve their account issues for you to resolve yours. Once this can be confirmed, you can submit an appeal on your account and our team will take the appropriate actions from there. Please be aware that if you cannot provide sufficient information and the other account owner is unable to resolve their own issues, we cannot guarantee a resolution to the issues you are seeing.
We do encourage you to continue to provide any information or updates you have to this thread for support.
Best,
Atlas
Section 3 of Amazon's Business Solutions Agreement
I found out that my account was associated with the company "smyrna store llc" as per section 3 of Amazon's Business Solutions Agreement and I immediately sent all the documents that I thought were necessary, but I was told that they were insufficient and rejected.
So I contacted Dan at Account Health to find out what documents they wanted and why my account was associated and Dan told me that my account was associated because of the address and that I needed to send documents showing how I obtained the address.
So I gathered all the documents I could provide regarding the 3rd party company I used to set up my company in the US and the address of my company, prepared an appeal petition and sent it again, but it was rejected and not accepted again.
This time I contacted Burak, the Amazon seller account health expert, to find out why it was not accepted and to get some more detailed information, and he told me to specify that the company "smyrna store llc" was incorporated with a different registered agent and that my own company (YYP STORE US LLC) was incorporated with a different registered agent.
I fulfilled what Burak said and submitted the necessary documents;
I found the Wyoming incorporation agreement of the "smyrna store llc" company from the official Wyoming site, I sent my own Wyoming incorporation agreement and an appeal text explaining what to pay attention to in these two and explaining that the two companies were established with different registered agents, but again it was not accepted.
My only connection to the aforementioned “smyrna store llc” is that I am incorporated at 30n gould just like everyone else who incorporates in wyoming. Also, my corporation has a unit number unique to me, but the “smyrna store llc” corporation only has a street and building number. So we don't even have the same address.
I believe that I have provided all of the documentation requested of me and have proven that I am not affiliated with smyrna store llc.
Section 3 of Amazon's Business Solutions Agreement
I found out that my account was associated with the company "smyrna store llc" as per section 3 of Amazon's Business Solutions Agreement and I immediately sent all the documents that I thought were necessary, but I was told that they were insufficient and rejected.
So I contacted Dan at Account Health to find out what documents they wanted and why my account was associated and Dan told me that my account was associated because of the address and that I needed to send documents showing how I obtained the address.
So I gathered all the documents I could provide regarding the 3rd party company I used to set up my company in the US and the address of my company, prepared an appeal petition and sent it again, but it was rejected and not accepted again.
This time I contacted Burak, the Amazon seller account health expert, to find out why it was not accepted and to get some more detailed information, and he told me to specify that the company "smyrna store llc" was incorporated with a different registered agent and that my own company (YYP STORE US LLC) was incorporated with a different registered agent.
I fulfilled what Burak said and submitted the necessary documents;
I found the Wyoming incorporation agreement of the "smyrna store llc" company from the official Wyoming site, I sent my own Wyoming incorporation agreement and an appeal text explaining what to pay attention to in these two and explaining that the two companies were established with different registered agents, but again it was not accepted.
My only connection to the aforementioned “smyrna store llc” is that I am incorporated at 30n gould just like everyone else who incorporates in wyoming. Also, my corporation has a unit number unique to me, but the “smyrna store llc” corporation only has a street and building number. So we don't even have the same address.
I believe that I have provided all of the documentation requested of me and have proven that I am not affiliated with smyrna store llc.
0 replies
0 replies
Seller_YKzS71mAAjp7H
@Steve_Amazon Can you please analyse my discussion and tell me what to do?
Atlas_Amazon
Hello @Seller_YKzS71mAAjp7H
"My only connection to the aforementioned “smyrna store llc” is that I am incorporated at 30n gould just like everyone else who incorporates in wyoming"
Thank you for the information provided regarding the issues that you have seen recently regarding the issues with your account. I understand that our team has found an association between your account and another. If there was shared information such as the address, then you would be considered to be associated.
We would recommend providing all of the information you have regarding the third party that you utilized and the timeline of your association to them. In addition, there should be information regarding the association that exists between the third party and the associated account. If you have attempted to provide this, and our team is still providing a rejection to the submission, then our team could not verify what you submitted.
If there is not any additional information that could be provided, you will need the other account owner to resolve their account issues for you to resolve yours. Once this can be confirmed, you can submit an appeal on your account and our team will take the appropriate actions from there. Please be aware that if you cannot provide sufficient information and the other account owner is unable to resolve their own issues, we cannot guarantee a resolution to the issues you are seeing.
We do encourage you to continue to provide any information or updates you have to this thread for support.
Best,
Atlas
Seller_YKzS71mAAjp7H
@Steve_Amazon Can you please analyse my discussion and tell me what to do?
Seller_YKzS71mAAjp7H
@Steve_Amazon Can you please analyse my discussion and tell me what to do?
Atlas_Amazon
Hello @Seller_YKzS71mAAjp7H
"My only connection to the aforementioned “smyrna store llc” is that I am incorporated at 30n gould just like everyone else who incorporates in wyoming"
Thank you for the information provided regarding the issues that you have seen recently regarding the issues with your account. I understand that our team has found an association between your account and another. If there was shared information such as the address, then you would be considered to be associated.
We would recommend providing all of the information you have regarding the third party that you utilized and the timeline of your association to them. In addition, there should be information regarding the association that exists between the third party and the associated account. If you have attempted to provide this, and our team is still providing a rejection to the submission, then our team could not verify what you submitted.
If there is not any additional information that could be provided, you will need the other account owner to resolve their account issues for you to resolve yours. Once this can be confirmed, you can submit an appeal on your account and our team will take the appropriate actions from there. Please be aware that if you cannot provide sufficient information and the other account owner is unable to resolve their own issues, we cannot guarantee a resolution to the issues you are seeing.
We do encourage you to continue to provide any information or updates you have to this thread for support.
Best,
Atlas
Atlas_Amazon
Hello @Seller_YKzS71mAAjp7H
"My only connection to the aforementioned “smyrna store llc” is that I am incorporated at 30n gould just like everyone else who incorporates in wyoming"
Thank you for the information provided regarding the issues that you have seen recently regarding the issues with your account. I understand that our team has found an association between your account and another. If there was shared information such as the address, then you would be considered to be associated.
We would recommend providing all of the information you have regarding the third party that you utilized and the timeline of your association to them. In addition, there should be information regarding the association that exists between the third party and the associated account. If you have attempted to provide this, and our team is still providing a rejection to the submission, then our team could not verify what you submitted.
If there is not any additional information that could be provided, you will need the other account owner to resolve their account issues for you to resolve yours. Once this can be confirmed, you can submit an appeal on your account and our team will take the appropriate actions from there. Please be aware that if you cannot provide sufficient information and the other account owner is unable to resolve their own issues, we cannot guarantee a resolution to the issues you are seeing.
We do encourage you to continue to provide any information or updates you have to this thread for support.
Best,
Atlas
