FBA Inventory shown as out of stock
I had some issues regarding my FBA listings showing out of stock. After some investigation the underlying reason came out to be related to VAT registration. That has been resolved now. But my FBA inventory is still showing as out of stock. And for some reason after days of investigation Amazon support can't give me a reasonable solution. This is so frustrating.
3 replies
Jona_Amazon
Hi @Seller_y9rqww3zaFYkS,
did support confirm that the VAT issue has been solved?
Also what feedback did you get from the support about the inventory still not showing?
Best,
Jona
Seller_y9rqww3zaFYkS
Yes I got a reply that the VAT issue was resolved. My FBA account was reactivated.
Below is the latest message I got from Amazon Support.
Hello from Amazon Selling Partner Support,
Thank you for your continued patience. I hope this email finds you well.
I understand you are having issue with inactive listing even after successful verification of VAT information.
Based on a thorough investigation, we’ve identified that you need to reach out to de-vat-enquiry@amazon.co.uk team and inform them about inactive listing after successful verification of VAT information.
They will assist you regarding inactive listing.
Please provide all necessary information to team while reaching out to them.
We truly appreciate your business and look forward to serving you again.
Thank you for contacting Amazon.
So I did as told and sent an email to the given address a couple of days ago. Not even sure if someone picked it up. I feel pretty frustrated and desperate.
Jona_Amazon
Hi @Seller_y9rqww3zaFYkS,
thanks for letting me know.
Good that you already reached out to the VAT Team.
Did you get a response already? Or did you get a confirmation by now that they have received your message?
Best,
Jona
