My listings are having brand name changes that the manufacturer and owner of the brand didn't authorize. What can I do?

Hello

I am experiencing an issue with one of my listings, and I hope you can assist.

The brand name and title of my listing have been changed without my authorization.

Original Brand Name: BKK-Bargains

Changed Brand Name: TYCDZ

Changed Title: "ZDD20.24-11-23-22"

Complaint ID: 16811929241

I'm now no longer able to make any changes to that listing, apart from the available quantity.

I have already submitted numerous support requests regarding this matter and have always received the following response:

"After a review, we've determined that the attribute you would like to update for this ASIN has already been claimed by another representative of the brand.

While we are unable to make updates as per your request, we have sent the changes you requested to the brand owner for consideration."

In the forum, I noticed that @Seller_guPeMXBrBxqyU or @Seller_t9kvdr2yixQej might be able to assist with this issue.

I would be very grateful if a solution to this problem could now be found.

Best regards,

Ralf