FBA Receiving Times
Hello Sellers,
We have seen a number of posts recently related to FBA Receiving times and wanted to provide the following information below. Receiving times can depend on a number of factors including time of the year. In addition to that, you can only request an investigation once the shipment is closed. In some cases the reconciliation date may be extended.
The final receiving process itself has three steps:
- Delivered: Amazon has received information from the carrier that your shipment is ready for delivery, or that it was delivered to the fulfillment center facility yard but that the fulfillment center has not yet checked it in.
For small-parcel shipments, it can take up to four days for your shipment to move to Checked in status from your scheduled delivery date. For LTL and FTL shipments, it can take up to 10 days. During peak times, it may take longer. It’s unable to manually change the shipment status, as it is automatically updated to checked In status following up the fulfillment center dock receiving process.
Occasionally, a shipment that has been delivered to the fulfillment center will not display as Delivered. This can occur because of information between the carrier and the fulfillment center not syncing.
- Checked in: The trailer your shipment is on has been moved from the facility yard to the dock door and is ready to be unloaded. Checked-in inventory has not yet been through the receiving process.
For small-parcel shipments, it can take up to two days to move from Checked in status to Receiving status. For LTL and FTL shipments, it can take up to nine days. During peak times, it may take longer. It’s unable to manually change the shipment status, as it is automatically updated to Receiving status following up the fulfillment center dock receiving process.
- Receiving: Amazon has started scanning your shipment ID labels. Units are available for sale as soon as they are received. However, because units may be sent to other fulfillment centers closer to customers, it can take up to 18 days for received units to be available for immediate shipping.
Not adhering to Amazon's packaging, prep, or shipping requirements may delay receiving. For more information, go to Packaging and prep requirements, Shipping and routing requirements, and Small parcel delivery to Amazon. Amazon cannot manually expedite the receiving progress for any shipment. Your shipment may keep in Receiving status longer than expected due to the inventory need to transship from Ship fulfillment center to storage fulfillment center.
This help page, Track your shipments: Shipping queue and shipment summary, has a thorough amount of detail on this topic.
Please let me know if you have any questions!
Best,
Dominic
0 replies
Seller_rI7BZIczK8iAC
With all respect, that is in no way true:
Four days is the big exception. That happens maybe once for twenty shipments. Normally it takes 8-15 days. Actually I am waiting a check-in since 24 days in Joliet, IL. And I don't think we are actually in peak times.
Exactly, and there is a reason for. All the process has become very sluggish compared to one year ago. (Not to mention all the shipments that magically disappear and the seller doesn't know if he/she will be reimbursed and WHEN that will happen. No information and no answer from nobody in such cases)
Seller_JnQAt1N89ZeNI
I have delivered shipments from almost a month ago, still sitting. I have had more shipment issues since the "optimized" program than in my 10 year history.
Seller_oEw5wUNHgJxxP
Thank you for the information. However, from the seller side, it does not look at all like this. I would be happy to review this with a product manager, or appropriate person at Amazon in detail.
For us here is the problem that exists today, August 9th 2024. We have been selling FBA and FBus (FBM) for over 10 years. You are killing us. First Amazon announces an upcoming change, along with all the others in the past year that slap us down.
What I am referring to is auto inclusion into automatic ship time numbers. This does NOT work for us.
We Ship based on what the trade, our business does.
We have items that can ship same day.
We have items that we can ship to FBA. (None have arrived for shipment since the recent Prime Day.)
We have items that ship in 2 days, we manufacture on demand.
We have items that ship in 3 days that are customized items. These items are in the Amazon Custom Program.
We have handmade items that ship 5-30 days depending on the craftmanship that goes into the item. These items are in the Amazon Handmade Program.
But back to the point of your Post, FBA Receiving Times;
To deal with the issues above, we invested in sending items to FBA. At least we will not get fined... However, we sent the items to FBA during Prime Day. It has been like ordering an item in the Chinese New Year. It never arrives.
Yet we pay three times what we used to due to new fees. Amazon has NO transparency on these shipments. Items sent in the "Prime Day" time are HELD at UPS centers. I can imagine, the conversation. "Don't deliver that trailer" we will not accept it, you do not have a slot. Full disclosure, we are sending little boxes by UPS, yet we have experience with warehouse receiving and how it works.
For those items, Amazon shows the product is enroute, not yet arrived. Wrong, you lie, you told UPS to hold the trailer. Admit it.
Other items arrive and are in "FC Transfer" since Prime Day. No further information is available. Not received, but delivered. We have items with 365 days of stock, yet here we are making more units to send, since we have no transparency on what is happening in the Amazon Fulfillment Center System.
Many other items show "Out of Stock" yet XX are inbound.
We understand the Just in Time stocking, and that Amazon is not a warehouse but a set of 100+ distributions centers. I wish Amazon could understand just in time manufacturing.
Again, you are killing us. Every day you do not check our items in we must ship FBM (FBus) dozens of items will go out today, even though you have them in YOUR hands. Even the items that show checked in show availability on August 27th!
How is that? When you (Amazon) recently took over our manufacturing and shipment program from allowing us our own handling time to forcing your own 1-2 days on us.
It takes me back to my younger years, "You can't even run your own life, I will be damxxed if you will run mine!"
Give me a call anytime, I am sure you have my phone number. I would be happy to help.
Seller_pxN9p9Jc5i9Kx
It's absolutely shameful. My products have been in the FC transfer process for about 1 month. You now receive an FBA placement fee when I ship my items. WE pay a monthly fee of $40. Now my $60 is gone but my items are still not actively added to inventory. You are wasting our time and money. These also affect the customer. Amazon needs to fix this problem now. This disgrace does not suit this company.
Seller_mdGC2cRJ9rsGJ
hi, I sent a delivery to Amazon more than 24 days ago and now Amazon has extended the time to 14th August.
i saw one of my ASINs has 2 missing items missing, and since then it has just stopped receiving. could it be caused by those 2 missing items?
Seller_lDD0jLSfQL7QI
So let me get this straight, Amazon added ridiculous Placement Fees and increased LTL Partner Freight rates and we get nothing in return? Got it.
Seller_5SoN14CeFkSlZ
In fairness, I never had many issues with receiving goods, even during peak seasons in prior years, but FC performance has been HORRIBLE this year.
Ever since you guys instituted the placement fee changes - perhaps coincidence but likely not - the timing, service, and even the actual placement of my inventory has been downright atrocious.
At one point i had 98% of my inventory - which sells just about evenly on a national level - in Boise, Idaho. Months later I was able to get a manual transhipment, but even that has doomed me. It then became 98% of my inventory in two FC's. Even escalating to executive management failed to produce any results or common sense.
Just horrible, and only trending downward.
Seller_KOsHWCDw6zcSe
It's a commonplace. I have two distinct packages sent to the same fulfilment center. Delivered on July 14th. First one gone through checked in, receiving and closed. Second one, stuck in delivery. Shall wait for a day more and investigate. It's awful experience for small sellers like us, solely stuck to this platform. Earned and worked seamlessly in the past. Now, more math's in FBA then in business. From dispatch to shipment receipt and lost inventory to missing SKUs or relocation. Hardly get product on the shelf in time. The sales traction going down, specially during peak season.
Seller_QcTxwdRBrDspD
That is not true.
SOMETIMES it takes up to four days, but please send this information to RDU4 inbound about small-parcel shipment FBA1885QQT5T they got on 2nd of August. Thanks!
For a company that now charges extra fees for: old stock, low stock, stock placement - this is absolutely unacceptable.
FBA Receiving Times
Hello Sellers,
We have seen a number of posts recently related to FBA Receiving times and wanted to provide the following information below. Receiving times can depend on a number of factors including time of the year. In addition to that, you can only request an investigation once the shipment is closed. In some cases the reconciliation date may be extended.
The final receiving process itself has three steps:
- Delivered: Amazon has received information from the carrier that your shipment is ready for delivery, or that it was delivered to the fulfillment center facility yard but that the fulfillment center has not yet checked it in.
For small-parcel shipments, it can take up to four days for your shipment to move to Checked in status from your scheduled delivery date. For LTL and FTL shipments, it can take up to 10 days. During peak times, it may take longer. It’s unable to manually change the shipment status, as it is automatically updated to checked In status following up the fulfillment center dock receiving process.
Occasionally, a shipment that has been delivered to the fulfillment center will not display as Delivered. This can occur because of information between the carrier and the fulfillment center not syncing.
- Checked in: The trailer your shipment is on has been moved from the facility yard to the dock door and is ready to be unloaded. Checked-in inventory has not yet been through the receiving process.
For small-parcel shipments, it can take up to two days to move from Checked in status to Receiving status. For LTL and FTL shipments, it can take up to nine days. During peak times, it may take longer. It’s unable to manually change the shipment status, as it is automatically updated to Receiving status following up the fulfillment center dock receiving process.
- Receiving: Amazon has started scanning your shipment ID labels. Units are available for sale as soon as they are received. However, because units may be sent to other fulfillment centers closer to customers, it can take up to 18 days for received units to be available for immediate shipping.
Not adhering to Amazon's packaging, prep, or shipping requirements may delay receiving. For more information, go to Packaging and prep requirements, Shipping and routing requirements, and Small parcel delivery to Amazon. Amazon cannot manually expedite the receiving progress for any shipment. Your shipment may keep in Receiving status longer than expected due to the inventory need to transship from Ship fulfillment center to storage fulfillment center.
This help page, Track your shipments: Shipping queue and shipment summary, has a thorough amount of detail on this topic.
Please let me know if you have any questions!
Best,
Dominic
FBA Receiving Times
Hello Sellers,
We have seen a number of posts recently related to FBA Receiving times and wanted to provide the following information below. Receiving times can depend on a number of factors including time of the year. In addition to that, you can only request an investigation once the shipment is closed. In some cases the reconciliation date may be extended.
The final receiving process itself has three steps:
- Delivered: Amazon has received information from the carrier that your shipment is ready for delivery, or that it was delivered to the fulfillment center facility yard but that the fulfillment center has not yet checked it in.
For small-parcel shipments, it can take up to four days for your shipment to move to Checked in status from your scheduled delivery date. For LTL and FTL shipments, it can take up to 10 days. During peak times, it may take longer. It’s unable to manually change the shipment status, as it is automatically updated to checked In status following up the fulfillment center dock receiving process.
Occasionally, a shipment that has been delivered to the fulfillment center will not display as Delivered. This can occur because of information between the carrier and the fulfillment center not syncing.
- Checked in: The trailer your shipment is on has been moved from the facility yard to the dock door and is ready to be unloaded. Checked-in inventory has not yet been through the receiving process.
For small-parcel shipments, it can take up to two days to move from Checked in status to Receiving status. For LTL and FTL shipments, it can take up to nine days. During peak times, it may take longer. It’s unable to manually change the shipment status, as it is automatically updated to Receiving status following up the fulfillment center dock receiving process.
- Receiving: Amazon has started scanning your shipment ID labels. Units are available for sale as soon as they are received. However, because units may be sent to other fulfillment centers closer to customers, it can take up to 18 days for received units to be available for immediate shipping.
Not adhering to Amazon's packaging, prep, or shipping requirements may delay receiving. For more information, go to Packaging and prep requirements, Shipping and routing requirements, and Small parcel delivery to Amazon. Amazon cannot manually expedite the receiving progress for any shipment. Your shipment may keep in Receiving status longer than expected due to the inventory need to transship from Ship fulfillment center to storage fulfillment center.
This help page, Track your shipments: Shipping queue and shipment summary, has a thorough amount of detail on this topic.
Please let me know if you have any questions!
Best,
Dominic
0 replies
0 replies
Seller_rI7BZIczK8iAC
With all respect, that is in no way true:
Four days is the big exception. That happens maybe once for twenty shipments. Normally it takes 8-15 days. Actually I am waiting a check-in since 24 days in Joliet, IL. And I don't think we are actually in peak times.
Exactly, and there is a reason for. All the process has become very sluggish compared to one year ago. (Not to mention all the shipments that magically disappear and the seller doesn't know if he/she will be reimbursed and WHEN that will happen. No information and no answer from nobody in such cases)
Seller_JnQAt1N89ZeNI
I have delivered shipments from almost a month ago, still sitting. I have had more shipment issues since the "optimized" program than in my 10 year history.
Seller_oEw5wUNHgJxxP
Thank you for the information. However, from the seller side, it does not look at all like this. I would be happy to review this with a product manager, or appropriate person at Amazon in detail.
For us here is the problem that exists today, August 9th 2024. We have been selling FBA and FBus (FBM) for over 10 years. You are killing us. First Amazon announces an upcoming change, along with all the others in the past year that slap us down.
What I am referring to is auto inclusion into automatic ship time numbers. This does NOT work for us.
We Ship based on what the trade, our business does.
We have items that can ship same day.
We have items that we can ship to FBA. (None have arrived for shipment since the recent Prime Day.)
We have items that ship in 2 days, we manufacture on demand.
We have items that ship in 3 days that are customized items. These items are in the Amazon Custom Program.
We have handmade items that ship 5-30 days depending on the craftmanship that goes into the item. These items are in the Amazon Handmade Program.
But back to the point of your Post, FBA Receiving Times;
To deal with the issues above, we invested in sending items to FBA. At least we will not get fined... However, we sent the items to FBA during Prime Day. It has been like ordering an item in the Chinese New Year. It never arrives.
Yet we pay three times what we used to due to new fees. Amazon has NO transparency on these shipments. Items sent in the "Prime Day" time are HELD at UPS centers. I can imagine, the conversation. "Don't deliver that trailer" we will not accept it, you do not have a slot. Full disclosure, we are sending little boxes by UPS, yet we have experience with warehouse receiving and how it works.
For those items, Amazon shows the product is enroute, not yet arrived. Wrong, you lie, you told UPS to hold the trailer. Admit it.
Other items arrive and are in "FC Transfer" since Prime Day. No further information is available. Not received, but delivered. We have items with 365 days of stock, yet here we are making more units to send, since we have no transparency on what is happening in the Amazon Fulfillment Center System.
Many other items show "Out of Stock" yet XX are inbound.
We understand the Just in Time stocking, and that Amazon is not a warehouse but a set of 100+ distributions centers. I wish Amazon could understand just in time manufacturing.
Again, you are killing us. Every day you do not check our items in we must ship FBM (FBus) dozens of items will go out today, even though you have them in YOUR hands. Even the items that show checked in show availability on August 27th!
How is that? When you (Amazon) recently took over our manufacturing and shipment program from allowing us our own handling time to forcing your own 1-2 days on us.
It takes me back to my younger years, "You can't even run your own life, I will be damxxed if you will run mine!"
Give me a call anytime, I am sure you have my phone number. I would be happy to help.
Seller_pxN9p9Jc5i9Kx
It's absolutely shameful. My products have been in the FC transfer process for about 1 month. You now receive an FBA placement fee when I ship my items. WE pay a monthly fee of $40. Now my $60 is gone but my items are still not actively added to inventory. You are wasting our time and money. These also affect the customer. Amazon needs to fix this problem now. This disgrace does not suit this company.
Seller_mdGC2cRJ9rsGJ
hi, I sent a delivery to Amazon more than 24 days ago and now Amazon has extended the time to 14th August.
i saw one of my ASINs has 2 missing items missing, and since then it has just stopped receiving. could it be caused by those 2 missing items?
Seller_lDD0jLSfQL7QI
So let me get this straight, Amazon added ridiculous Placement Fees and increased LTL Partner Freight rates and we get nothing in return? Got it.
Seller_5SoN14CeFkSlZ
In fairness, I never had many issues with receiving goods, even during peak seasons in prior years, but FC performance has been HORRIBLE this year.
Ever since you guys instituted the placement fee changes - perhaps coincidence but likely not - the timing, service, and even the actual placement of my inventory has been downright atrocious.
At one point i had 98% of my inventory - which sells just about evenly on a national level - in Boise, Idaho. Months later I was able to get a manual transhipment, but even that has doomed me. It then became 98% of my inventory in two FC's. Even escalating to executive management failed to produce any results or common sense.
Just horrible, and only trending downward.
Seller_KOsHWCDw6zcSe
It's a commonplace. I have two distinct packages sent to the same fulfilment center. Delivered on July 14th. First one gone through checked in, receiving and closed. Second one, stuck in delivery. Shall wait for a day more and investigate. It's awful experience for small sellers like us, solely stuck to this platform. Earned and worked seamlessly in the past. Now, more math's in FBA then in business. From dispatch to shipment receipt and lost inventory to missing SKUs or relocation. Hardly get product on the shelf in time. The sales traction going down, specially during peak season.
Seller_QcTxwdRBrDspD
That is not true.
SOMETIMES it takes up to four days, but please send this information to RDU4 inbound about small-parcel shipment FBA1885QQT5T they got on 2nd of August. Thanks!
For a company that now charges extra fees for: old stock, low stock, stock placement - this is absolutely unacceptable.
Seller_rI7BZIczK8iAC
With all respect, that is in no way true:
Four days is the big exception. That happens maybe once for twenty shipments. Normally it takes 8-15 days. Actually I am waiting a check-in since 24 days in Joliet, IL. And I don't think we are actually in peak times.
Exactly, and there is a reason for. All the process has become very sluggish compared to one year ago. (Not to mention all the shipments that magically disappear and the seller doesn't know if he/she will be reimbursed and WHEN that will happen. No information and no answer from nobody in such cases)
Seller_rI7BZIczK8iAC
With all respect, that is in no way true:
Four days is the big exception. That happens maybe once for twenty shipments. Normally it takes 8-15 days. Actually I am waiting a check-in since 24 days in Joliet, IL. And I don't think we are actually in peak times.
Exactly, and there is a reason for. All the process has become very sluggish compared to one year ago. (Not to mention all the shipments that magically disappear and the seller doesn't know if he/she will be reimbursed and WHEN that will happen. No information and no answer from nobody in such cases)
Seller_JnQAt1N89ZeNI
I have delivered shipments from almost a month ago, still sitting. I have had more shipment issues since the "optimized" program than in my 10 year history.
Seller_JnQAt1N89ZeNI
I have delivered shipments from almost a month ago, still sitting. I have had more shipment issues since the "optimized" program than in my 10 year history.
Seller_oEw5wUNHgJxxP
Thank you for the information. However, from the seller side, it does not look at all like this. I would be happy to review this with a product manager, or appropriate person at Amazon in detail.
For us here is the problem that exists today, August 9th 2024. We have been selling FBA and FBus (FBM) for over 10 years. You are killing us. First Amazon announces an upcoming change, along with all the others in the past year that slap us down.
What I am referring to is auto inclusion into automatic ship time numbers. This does NOT work for us.
We Ship based on what the trade, our business does.
We have items that can ship same day.
We have items that we can ship to FBA. (None have arrived for shipment since the recent Prime Day.)
We have items that ship in 2 days, we manufacture on demand.
We have items that ship in 3 days that are customized items. These items are in the Amazon Custom Program.
We have handmade items that ship 5-30 days depending on the craftmanship that goes into the item. These items are in the Amazon Handmade Program.
But back to the point of your Post, FBA Receiving Times;
To deal with the issues above, we invested in sending items to FBA. At least we will not get fined... However, we sent the items to FBA during Prime Day. It has been like ordering an item in the Chinese New Year. It never arrives.
Yet we pay three times what we used to due to new fees. Amazon has NO transparency on these shipments. Items sent in the "Prime Day" time are HELD at UPS centers. I can imagine, the conversation. "Don't deliver that trailer" we will not accept it, you do not have a slot. Full disclosure, we are sending little boxes by UPS, yet we have experience with warehouse receiving and how it works.
For those items, Amazon shows the product is enroute, not yet arrived. Wrong, you lie, you told UPS to hold the trailer. Admit it.
Other items arrive and are in "FC Transfer" since Prime Day. No further information is available. Not received, but delivered. We have items with 365 days of stock, yet here we are making more units to send, since we have no transparency on what is happening in the Amazon Fulfillment Center System.
Many other items show "Out of Stock" yet XX are inbound.
We understand the Just in Time stocking, and that Amazon is not a warehouse but a set of 100+ distributions centers. I wish Amazon could understand just in time manufacturing.
Again, you are killing us. Every day you do not check our items in we must ship FBM (FBus) dozens of items will go out today, even though you have them in YOUR hands. Even the items that show checked in show availability on August 27th!
How is that? When you (Amazon) recently took over our manufacturing and shipment program from allowing us our own handling time to forcing your own 1-2 days on us.
It takes me back to my younger years, "You can't even run your own life, I will be damxxed if you will run mine!"
Give me a call anytime, I am sure you have my phone number. I would be happy to help.
Seller_oEw5wUNHgJxxP
Thank you for the information. However, from the seller side, it does not look at all like this. I would be happy to review this with a product manager, or appropriate person at Amazon in detail.
For us here is the problem that exists today, August 9th 2024. We have been selling FBA and FBus (FBM) for over 10 years. You are killing us. First Amazon announces an upcoming change, along with all the others in the past year that slap us down.
What I am referring to is auto inclusion into automatic ship time numbers. This does NOT work for us.
We Ship based on what the trade, our business does.
We have items that can ship same day.
We have items that we can ship to FBA. (None have arrived for shipment since the recent Prime Day.)
We have items that ship in 2 days, we manufacture on demand.
We have items that ship in 3 days that are customized items. These items are in the Amazon Custom Program.
We have handmade items that ship 5-30 days depending on the craftmanship that goes into the item. These items are in the Amazon Handmade Program.
But back to the point of your Post, FBA Receiving Times;
To deal with the issues above, we invested in sending items to FBA. At least we will not get fined... However, we sent the items to FBA during Prime Day. It has been like ordering an item in the Chinese New Year. It never arrives.
Yet we pay three times what we used to due to new fees. Amazon has NO transparency on these shipments. Items sent in the "Prime Day" time are HELD at UPS centers. I can imagine, the conversation. "Don't deliver that trailer" we will not accept it, you do not have a slot. Full disclosure, we are sending little boxes by UPS, yet we have experience with warehouse receiving and how it works.
For those items, Amazon shows the product is enroute, not yet arrived. Wrong, you lie, you told UPS to hold the trailer. Admit it.
Other items arrive and are in "FC Transfer" since Prime Day. No further information is available. Not received, but delivered. We have items with 365 days of stock, yet here we are making more units to send, since we have no transparency on what is happening in the Amazon Fulfillment Center System.
Many other items show "Out of Stock" yet XX are inbound.
We understand the Just in Time stocking, and that Amazon is not a warehouse but a set of 100+ distributions centers. I wish Amazon could understand just in time manufacturing.
Again, you are killing us. Every day you do not check our items in we must ship FBM (FBus) dozens of items will go out today, even though you have them in YOUR hands. Even the items that show checked in show availability on August 27th!
How is that? When you (Amazon) recently took over our manufacturing and shipment program from allowing us our own handling time to forcing your own 1-2 days on us.
It takes me back to my younger years, "You can't even run your own life, I will be damxxed if you will run mine!"
Give me a call anytime, I am sure you have my phone number. I would be happy to help.
Seller_pxN9p9Jc5i9Kx
It's absolutely shameful. My products have been in the FC transfer process for about 1 month. You now receive an FBA placement fee when I ship my items. WE pay a monthly fee of $40. Now my $60 is gone but my items are still not actively added to inventory. You are wasting our time and money. These also affect the customer. Amazon needs to fix this problem now. This disgrace does not suit this company.
Seller_pxN9p9Jc5i9Kx
It's absolutely shameful. My products have been in the FC transfer process for about 1 month. You now receive an FBA placement fee when I ship my items. WE pay a monthly fee of $40. Now my $60 is gone but my items are still not actively added to inventory. You are wasting our time and money. These also affect the customer. Amazon needs to fix this problem now. This disgrace does not suit this company.
Seller_mdGC2cRJ9rsGJ
hi, I sent a delivery to Amazon more than 24 days ago and now Amazon has extended the time to 14th August.
i saw one of my ASINs has 2 missing items missing, and since then it has just stopped receiving. could it be caused by those 2 missing items?
Seller_mdGC2cRJ9rsGJ
hi, I sent a delivery to Amazon more than 24 days ago and now Amazon has extended the time to 14th August.
i saw one of my ASINs has 2 missing items missing, and since then it has just stopped receiving. could it be caused by those 2 missing items?
Seller_lDD0jLSfQL7QI
So let me get this straight, Amazon added ridiculous Placement Fees and increased LTL Partner Freight rates and we get nothing in return? Got it.
Seller_lDD0jLSfQL7QI
So let me get this straight, Amazon added ridiculous Placement Fees and increased LTL Partner Freight rates and we get nothing in return? Got it.
Seller_5SoN14CeFkSlZ
In fairness, I never had many issues with receiving goods, even during peak seasons in prior years, but FC performance has been HORRIBLE this year.
Ever since you guys instituted the placement fee changes - perhaps coincidence but likely not - the timing, service, and even the actual placement of my inventory has been downright atrocious.
At one point i had 98% of my inventory - which sells just about evenly on a national level - in Boise, Idaho. Months later I was able to get a manual transhipment, but even that has doomed me. It then became 98% of my inventory in two FC's. Even escalating to executive management failed to produce any results or common sense.
Just horrible, and only trending downward.
Seller_5SoN14CeFkSlZ
In fairness, I never had many issues with receiving goods, even during peak seasons in prior years, but FC performance has been HORRIBLE this year.
Ever since you guys instituted the placement fee changes - perhaps coincidence but likely not - the timing, service, and even the actual placement of my inventory has been downright atrocious.
At one point i had 98% of my inventory - which sells just about evenly on a national level - in Boise, Idaho. Months later I was able to get a manual transhipment, but even that has doomed me. It then became 98% of my inventory in two FC's. Even escalating to executive management failed to produce any results or common sense.
Just horrible, and only trending downward.
Seller_KOsHWCDw6zcSe
It's a commonplace. I have two distinct packages sent to the same fulfilment center. Delivered on July 14th. First one gone through checked in, receiving and closed. Second one, stuck in delivery. Shall wait for a day more and investigate. It's awful experience for small sellers like us, solely stuck to this platform. Earned and worked seamlessly in the past. Now, more math's in FBA then in business. From dispatch to shipment receipt and lost inventory to missing SKUs or relocation. Hardly get product on the shelf in time. The sales traction going down, specially during peak season.
Seller_KOsHWCDw6zcSe
It's a commonplace. I have two distinct packages sent to the same fulfilment center. Delivered on July 14th. First one gone through checked in, receiving and closed. Second one, stuck in delivery. Shall wait for a day more and investigate. It's awful experience for small sellers like us, solely stuck to this platform. Earned and worked seamlessly in the past. Now, more math's in FBA then in business. From dispatch to shipment receipt and lost inventory to missing SKUs or relocation. Hardly get product on the shelf in time. The sales traction going down, specially during peak season.
Seller_QcTxwdRBrDspD
That is not true.
SOMETIMES it takes up to four days, but please send this information to RDU4 inbound about small-parcel shipment FBA1885QQT5T they got on 2nd of August. Thanks!
For a company that now charges extra fees for: old stock, low stock, stock placement - this is absolutely unacceptable.
Seller_QcTxwdRBrDspD
That is not true.
SOMETIMES it takes up to four days, but please send this information to RDU4 inbound about small-parcel shipment FBA1885QQT5T they got on 2nd of August. Thanks!
For a company that now charges extra fees for: old stock, low stock, stock placement - this is absolutely unacceptable.
