Not the first time I've had this problem...it seems to take an act of God or Mod to get any meaningful help for it...

Seller Support won't actually take the time to understand the issue. I sell novelty challenge coins. No precious metals and no gemstones, not rare or collectible. There is a coin I've had in the past that has become popular suddenly again and I want to re-open my listing. The product detail page still exists and I have the ASIN but it says the product is restricted and needs approval to sell. I can see that it was somehow re-categorized as a "collectible coin" at some point. I requested a category change and it was approved, but the gating was not removed and Seller Support doesn't understand - just keeps telling me that they're not accepting applications to sell this product right now.

Any advice?

Many Thanks!

This is a custom product I designed and make myself, and I have sold units without any issue

Suddenly, I see that it is inactive and there is al link to "fix listing issue"

When I click the link, it says I need to request approval to sell.

Weird, since it is MY product.

I click to request approval and it brings me to a page that says

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We are not accepting applications to sell:

Other Gift Card category in Used, Refurbished, Collectible condition(s)

Other Gift Card category in New condition(s)

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This is NOT a gift card! There is nothing else on the page, no button to click to more steps/help. It is a dead end.

I contact seller support and predictably, I get an useless copy and paste response of "are are currently not accepting applications to sell this product" with links and other general help topics

No answers as to why my own custom item requires approval now, and why I cannot even "apply" to sell my own product that I designed and made.

If there is anyone from amazon reading this, please help. This is CASE 16121212571

When trying to add a new product listing I keep getting the "request approval" error message for both routes:

1. Copy an existing listing.

2. Catalog > Add Product > search for my listing, and add new.

Spoke to customer support in chat, and then on the phone. Was told that I would be transferred to the Brand department, and then the call ended.

At a loss on how to add new listings.