Our product does not contain button cell, but the explanation has never passed. We can't do certification without button cell, but Amazon has always refused. Please help me. case ID: 16542886381
Good Evening @Seller_vkTGBPr2krjf5,
I just wanted to stop by and let you know that I have escalated CASE ID 16542886381 to the compliance team regarding your ASIN that you believe should not require submission of button cell battery documentation. They should get back to us within the next few business days. I shall follow up with you when I hear back from them. Thanks for writing into us on the Seller Forums. Talk soon!
Sincerely, Cooper_Amazon
Our product does not contain button cell, but the explanation has never passed. We can't do certification without button cell, but Amazon has always refused. Please help me. case ID: 16542886381
Our product does not contain button cell, but the explanation has never passed. We can't do certification without button cell, but Amazon has always refused. Please help me. case ID: 16542886381
Good Evening @Seller_vkTGBPr2krjf5,
I just wanted to stop by and let you know that I have escalated CASE ID 16542886381 to the compliance team regarding your ASIN that you believe should not require submission of button cell battery documentation. They should get back to us within the next few business days. I shall follow up with you when I hear back from them. Thanks for writing into us on the Seller Forums. Talk soon!
Sincerely, Cooper_Amazon
Good Evening @Seller_vkTGBPr2krjf5,
I just wanted to stop by and let you know that I have escalated CASE ID 16542886381 to the compliance team regarding your ASIN that you believe should not require submission of button cell battery documentation. They should get back to us within the next few business days. I shall follow up with you when I hear back from them. Thanks for writing into us on the Seller Forums. Talk soon!
Sincerely, Cooper_Amazon
Good Evening @Seller_vkTGBPr2krjf5,
I just wanted to stop by and let you know that I have escalated CASE ID 16542886381 to the compliance team regarding your ASIN that you believe should not require submission of button cell battery documentation. They should get back to us within the next few business days. I shall follow up with you when I hear back from them. Thanks for writing into us on the Seller Forums. Talk soon!
Sincerely, Cooper_Amazon