Business Insurance rejected
Hi, my business insurance keep getting rejected. The reply says "do not have enough information to verify your proof of commercial liability insurance at this time" however the certificate DOES cover the requirements listed. Already submitted 3 times, one with a different file name and still gets rejected. Can anyone help!? I''d appreciate it !!
Business Insurance rejected
Hi, my business insurance keep getting rejected. The reply says "do not have enough information to verify your proof of commercial liability insurance at this time" however the certificate DOES cover the requirements listed. Already submitted 3 times, one with a different file name and still gets rejected. Can anyone help!? I''d appreciate it !!
1 reply
Micah_Amazon
Hello @Seller_JyS7Z0FvumCow,
Thank you for your post. If you meet all the requirements that I went over in the following post, it may be your submission.
In order to ensure your documents are not rejected, make sure that they meet the following requirements:
- Be valid (not expired, revoked, inactive or closed).
- In order to ensure your documents are not rejected, make sure that they meet the following requirements
- Be high resolution and unobstructed (clear, readable, visible and in focus).
- Be complete and not cut off from any sides (not angled or cropped).
- Be a scanned image or photo of the original document taken from your mobile device's camera.
- Display the full document (front and back, if applicable).
- Be less than 50MB in size.
- Be in one of these formats: TIF, TIFF, PNG, JPG, PDF, and JPEG. Do not include special characters in the file name (examples: $, &, or #).
- Be authentic and unaltered.
- Must not be password-protected.
- Be in one of these supported languages: Arabic, Simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish, and Vietnamese. If your documents are not in a supported language, you must submit a notarized translation in a supported language along with the original document.
Please click HERE for more information.
Please provide the most recent seller support case ID as well. I would like to review and see if a escalation path makes sense.
Cheers,
Micah
Business Insurance rejected
Hi, my business insurance keep getting rejected. The reply says "do not have enough information to verify your proof of commercial liability insurance at this time" however the certificate DOES cover the requirements listed. Already submitted 3 times, one with a different file name and still gets rejected. Can anyone help!? I''d appreciate it !!
Business Insurance rejected
Hi, my business insurance keep getting rejected. The reply says "do not have enough information to verify your proof of commercial liability insurance at this time" however the certificate DOES cover the requirements listed. Already submitted 3 times, one with a different file name and still gets rejected. Can anyone help!? I''d appreciate it !!
Business Insurance rejected
Hi, my business insurance keep getting rejected. The reply says "do not have enough information to verify your proof of commercial liability insurance at this time" however the certificate DOES cover the requirements listed. Already submitted 3 times, one with a different file name and still gets rejected. Can anyone help!? I''d appreciate it !!
1 reply
1 reply
Micah_Amazon
Hello @Seller_JyS7Z0FvumCow,
Thank you for your post. If you meet all the requirements that I went over in the following post, it may be your submission.
In order to ensure your documents are not rejected, make sure that they meet the following requirements:
- Be valid (not expired, revoked, inactive or closed).
- In order to ensure your documents are not rejected, make sure that they meet the following requirements
- Be high resolution and unobstructed (clear, readable, visible and in focus).
- Be complete and not cut off from any sides (not angled or cropped).
- Be a scanned image or photo of the original document taken from your mobile device's camera.
- Display the full document (front and back, if applicable).
- Be less than 50MB in size.
- Be in one of these formats: TIF, TIFF, PNG, JPG, PDF, and JPEG. Do not include special characters in the file name (examples: $, &, or #).
- Be authentic and unaltered.
- Must not be password-protected.
- Be in one of these supported languages: Arabic, Simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish, and Vietnamese. If your documents are not in a supported language, you must submit a notarized translation in a supported language along with the original document.
Please click HERE for more information.
Please provide the most recent seller support case ID as well. I would like to review and see if a escalation path makes sense.
Cheers,
Micah
Micah_Amazon
Hello @Seller_JyS7Z0FvumCow,
Thank you for your post. If you meet all the requirements that I went over in the following post, it may be your submission.
In order to ensure your documents are not rejected, make sure that they meet the following requirements:
- Be valid (not expired, revoked, inactive or closed).
- In order to ensure your documents are not rejected, make sure that they meet the following requirements
- Be high resolution and unobstructed (clear, readable, visible and in focus).
- Be complete and not cut off from any sides (not angled or cropped).
- Be a scanned image or photo of the original document taken from your mobile device's camera.
- Display the full document (front and back, if applicable).
- Be less than 50MB in size.
- Be in one of these formats: TIF, TIFF, PNG, JPG, PDF, and JPEG. Do not include special characters in the file name (examples: $, &, or #).
- Be authentic and unaltered.
- Must not be password-protected.
- Be in one of these supported languages: Arabic, Simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish, and Vietnamese. If your documents are not in a supported language, you must submit a notarized translation in a supported language along with the original document.
Please click HERE for more information.
Please provide the most recent seller support case ID as well. I would like to review and see if a escalation path makes sense.
Cheers,
Micah
Micah_Amazon
Hello @Seller_JyS7Z0FvumCow,
Thank you for your post. If you meet all the requirements that I went over in the following post, it may be your submission.
In order to ensure your documents are not rejected, make sure that they meet the following requirements:
- Be valid (not expired, revoked, inactive or closed).
- In order to ensure your documents are not rejected, make sure that they meet the following requirements
- Be high resolution and unobstructed (clear, readable, visible and in focus).
- Be complete and not cut off from any sides (not angled or cropped).
- Be a scanned image or photo of the original document taken from your mobile device's camera.
- Display the full document (front and back, if applicable).
- Be less than 50MB in size.
- Be in one of these formats: TIF, TIFF, PNG, JPG, PDF, and JPEG. Do not include special characters in the file name (examples: $, &, or #).
- Be authentic and unaltered.
- Must not be password-protected.
- Be in one of these supported languages: Arabic, Simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish, and Vietnamese. If your documents are not in a supported language, you must submit a notarized translation in a supported language along with the original document.
Please click HERE for more information.
Please provide the most recent seller support case ID as well. I would like to review and see if a escalation path makes sense.
Cheers,
Micah
