Seller Forums
Sign in
Sign in
user profile
Sign in
user profile
Seller_qso9puw2G5kCa

Here is How You Appeal Your Live Plant or Seed Violation - June 29, 2024

I have NEWS directly from Account Health Assurance that I want to share with you all!

I recently got off the phone with Account Health Assurance. The Technical Team is actively working on this issue, but it is still in the early stages. When you call in, they are flagging the account and forwarding it to the Technical Team.

First, go through the ASINs in question and look for ANY word that might be construed as a plant or seed. The agent gave me an extensive list such as plant, seed, leaf, shrub, flower, floral...you get the idea. Open your mind to anything plant-related and look for those words anywhere in the listing, title, attributes, etc.

Next, go forward and file an appeal, so that if the Technical Team can't resolve every issue in time, the matter can be resolved through appeal. If your items have NO trigger words or images that you can find, do as follows. NOTE: I ended up finding trigger words on the one Video Game I have filed so far, so I modified my appeal accordingly. The trigger words were on parts of the page that I could not edit, so I explained this and took screen shots and marked up the photos to show where the issues are for documentation.

1. Go to one of the violations and click on Submit Appeal.

2. Click the 2 boxes that state you have read the policies in question.

3. Enter something to this effect in the first box: "This product is neither a plant or seeds and has no trigger words. This is a false violation on the account. Please review the details in the ASINs and resolve the violation." Again, if it DOES have trigger words, you will have to modify this appeal to fit your situation and detail what the trigger words are that you are unable to modify for whatever reason (or should not modify because your item is, for example, flower jewelry).

4. If you have multiple similar ASINs that you can appeal at once, go for it in box 2.

5. Click on Next and upload any supporting documentation. I uploaded marked up screenshots as mentioned above.

Submit the appeal and wait for Amazon to handle it.

I know for those that have an extensive number of ASINS, this is ridiculous. I hope you are able to copy and paste them all in to one appeal. I just wanted to share what I learned in case it can help anyone.

1.5K views
46 replies
Tags:Account Health
303
Reply
user profile
Seller_qso9puw2G5kCa

Here is How You Appeal Your Live Plant or Seed Violation - June 29, 2024

I have NEWS directly from Account Health Assurance that I want to share with you all!

I recently got off the phone with Account Health Assurance. The Technical Team is actively working on this issue, but it is still in the early stages. When you call in, they are flagging the account and forwarding it to the Technical Team.

First, go through the ASINs in question and look for ANY word that might be construed as a plant or seed. The agent gave me an extensive list such as plant, seed, leaf, shrub, flower, floral...you get the idea. Open your mind to anything plant-related and look for those words anywhere in the listing, title, attributes, etc.

Next, go forward and file an appeal, so that if the Technical Team can't resolve every issue in time, the matter can be resolved through appeal. If your items have NO trigger words or images that you can find, do as follows. NOTE: I ended up finding trigger words on the one Video Game I have filed so far, so I modified my appeal accordingly. The trigger words were on parts of the page that I could not edit, so I explained this and took screen shots and marked up the photos to show where the issues are for documentation.

1. Go to one of the violations and click on Submit Appeal.

2. Click the 2 boxes that state you have read the policies in question.

3. Enter something to this effect in the first box: "This product is neither a plant or seeds and has no trigger words. This is a false violation on the account. Please review the details in the ASINs and resolve the violation." Again, if it DOES have trigger words, you will have to modify this appeal to fit your situation and detail what the trigger words are that you are unable to modify for whatever reason (or should not modify because your item is, for example, flower jewelry).

4. If you have multiple similar ASINs that you can appeal at once, go for it in box 2.

5. Click on Next and upload any supporting documentation. I uploaded marked up screenshots as mentioned above.

Submit the appeal and wait for Amazon to handle it.

I know for those that have an extensive number of ASINS, this is ridiculous. I hope you are able to copy and paste them all in to one appeal. I just wanted to share what I learned in case it can help anyone.

Tags:Account Health
303
1.5K views
46 replies
Reply
46 replies
user profile
Seller_4zBzdtgCyS9EI

you and countless others (including myself) Moderator said they are "looking into it" on another post

80
user profile
Stevie_Amazon

Hey there @Seller_qso9puw2G5kCa,

Thank you so much for providing this information! It is very valuable to the community.

We are working to resolve this issue and will gladly provide you an update as soon as I have one.

Stevie.

411
user profile
Seller_0tvQbiOGxOPdM

Account health told me not to appeal and that this issue is a known error and is being worked on. With that said, would you suggest I appeal or wait as I was advised per the account health specialist. Thank you

80
user profile
Seller_lV8hyxO8mTUWf

I would be concerned that if you do not appeal within the time limit you could lose the listings

50
user profile
Seller_qso9puw2G5kCa

And these kinds of uncertainties are always the challenge, aren't they?! Such a guessing game. I feel like my sales picked back up once I filed the appeals.

20
user profile
Seller_LTNvvFJ2jqJOv

I appealed 4 and one was fixed already, better to be safe than sorry with Amazon and your account health

20
user profile
Seller_roNdLQpqbVoOH

user profile
Seller_qso9puw2G5kCa
It sounds like different agents are giving different answers.
View post

Which is true in any situation, not just this one.

And that's why, as a rule, the only time I share something that Seller Support (or any department thereof) has told me, it's for laughs.

Their advice/suggestions cannot be trusted, as they so often lack the understanding and the knowledge to adequately address the issues that arise. They can barely handle routine problems, let alone a glitch of this size.

Their responses, in my experience, are usually irrelevant, redundant, or just plain wrong.

30
user profile
Seller_qso9puw2G5kCa

I can appreciate your skepticism and would often share your sentiment. I only rarely speak up even though I have been selling on Amazon for 20 years. However, given the widespread nature of this situation and that so many were quite literally in the same boat, I decided to share. The person I spoke with was clear and spoke authoritatively, something I have only rarely experienced with any type of Amazon support. Based on my personal experience as a seller, his advice made sense to me. At least one mod has now come back and said it was good advice and is now recommending it as well for any who are able to file an appeal. So, this time I'm glad I spoke up.

40
user profile
Seller_roNdLQpqbVoOH

user profile
Seller_qso9puw2G5kCa
At least one mod has now come back and said it was good advice and is now recommending it as well for any who are able to file an appeal.
View post

Yes, I saw that too (although I can quote you many a mod who has given bad advice as well!)

But I'm glad it worked out for you in this instance. It's a rarity to be enjoyed! It sounds like your particular issue is on the road to being resolved, as may be the case for others you have helped here by sharing.

user profile
Seller_qso9puw2G5kCa
I can appreciate your skepticism
View post

Like your situation, born of years of experience here...23 for me. I have learned nothing if not skepticism! 🤣

20
user profile
Seller_qso9puw2G5kCa

"I have learned nothing if not for skepticism!"

@Seller_roNdLQpqbVoOH- TRUE THAT!

20
user profile
Seller_5xUDjRTyrAgVB

The fact that this has to be done on a massive site it ridiculous. What a total waste of time, effort and worry for nothing. Meanwhile, 75% of the issues they sent to us saying ours was plants or seeds, Amazon is directly selling as well. They cant seem to get this site going the the right direction. All they do is add onto the plates of small business sellers. Then they'll send a survey coating you into saying how great they are for small business. Really frustrating

180
user profile
Seller_YBfUTeoG971hG

Try doing this with book titles that include the words flower, plant, seed, and so on.

80
user profile
Seller_yRkAvv95JyptH

I did one Appeal , and listed all of the other 75 ASIN numbers affected on that one appeal so that I didnt have to do 76 time consuming individual Appeals.

I put a small line that said that "none of these ASIN's are Plants or Seeds , and none are properly categorized as such" and that this was a known Amazon issue caused by a bot error.

This morning, 35 of the violations have been removed, with about 40 more to go . So it seems they're slowly grinding thru this.

Hope this helps.

70
user profile
Seller_sUCPPgZ4lnYXh

Well I have done mine at the first moment I received the violation. That's after when I double check everything and make the appeal with the screenshot of my detail page in amazon

30
user profile
Stevie_Amazon

Hey all,

I apologize for taking so long to further reply here.

Please do appeal the violations where able. This will be the quickest way to ensure your account health rating is not impacted and you are able to get your listings cleared.

I do know the implications of this with those of you have a great number of violations, however, I want to make sure you address as many as possible to avoid further impacts and ensure your listings are once more live before the teams here are able to fix the issue.

@Seller_qso9puw2G5kCa has posted this great information and I want to go ahead and suggest following these steps.

Please do not acknowledge the violations as this will result in the deactivation of your listings.

Stevie.

52
user profile
Seller_qso9puw2G5kCa

Here is How You Appeal Your Live Plant or Seed Violation - June 29, 2024

I have NEWS directly from Account Health Assurance that I want to share with you all!

I recently got off the phone with Account Health Assurance. The Technical Team is actively working on this issue, but it is still in the early stages. When you call in, they are flagging the account and forwarding it to the Technical Team.

First, go through the ASINs in question and look for ANY word that might be construed as a plant or seed. The agent gave me an extensive list such as plant, seed, leaf, shrub, flower, floral...you get the idea. Open your mind to anything plant-related and look for those words anywhere in the listing, title, attributes, etc.

Next, go forward and file an appeal, so that if the Technical Team can't resolve every issue in time, the matter can be resolved through appeal. If your items have NO trigger words or images that you can find, do as follows. NOTE: I ended up finding trigger words on the one Video Game I have filed so far, so I modified my appeal accordingly. The trigger words were on parts of the page that I could not edit, so I explained this and took screen shots and marked up the photos to show where the issues are for documentation.

1. Go to one of the violations and click on Submit Appeal.

2. Click the 2 boxes that state you have read the policies in question.

3. Enter something to this effect in the first box: "This product is neither a plant or seeds and has no trigger words. This is a false violation on the account. Please review the details in the ASINs and resolve the violation." Again, if it DOES have trigger words, you will have to modify this appeal to fit your situation and detail what the trigger words are that you are unable to modify for whatever reason (or should not modify because your item is, for example, flower jewelry).

4. If you have multiple similar ASINs that you can appeal at once, go for it in box 2.

5. Click on Next and upload any supporting documentation. I uploaded marked up screenshots as mentioned above.

Submit the appeal and wait for Amazon to handle it.

I know for those that have an extensive number of ASINS, this is ridiculous. I hope you are able to copy and paste them all in to one appeal. I just wanted to share what I learned in case it can help anyone.

1.5K views
46 replies
Tags:Account Health
303
Reply
user profile
Seller_qso9puw2G5kCa

Here is How You Appeal Your Live Plant or Seed Violation - June 29, 2024

I have NEWS directly from Account Health Assurance that I want to share with you all!

I recently got off the phone with Account Health Assurance. The Technical Team is actively working on this issue, but it is still in the early stages. When you call in, they are flagging the account and forwarding it to the Technical Team.

First, go through the ASINs in question and look for ANY word that might be construed as a plant or seed. The agent gave me an extensive list such as plant, seed, leaf, shrub, flower, floral...you get the idea. Open your mind to anything plant-related and look for those words anywhere in the listing, title, attributes, etc.

Next, go forward and file an appeal, so that if the Technical Team can't resolve every issue in time, the matter can be resolved through appeal. If your items have NO trigger words or images that you can find, do as follows. NOTE: I ended up finding trigger words on the one Video Game I have filed so far, so I modified my appeal accordingly. The trigger words were on parts of the page that I could not edit, so I explained this and took screen shots and marked up the photos to show where the issues are for documentation.

1. Go to one of the violations and click on Submit Appeal.

2. Click the 2 boxes that state you have read the policies in question.

3. Enter something to this effect in the first box: "This product is neither a plant or seeds and has no trigger words. This is a false violation on the account. Please review the details in the ASINs and resolve the violation." Again, if it DOES have trigger words, you will have to modify this appeal to fit your situation and detail what the trigger words are that you are unable to modify for whatever reason (or should not modify because your item is, for example, flower jewelry).

4. If you have multiple similar ASINs that you can appeal at once, go for it in box 2.

5. Click on Next and upload any supporting documentation. I uploaded marked up screenshots as mentioned above.

Submit the appeal and wait for Amazon to handle it.

I know for those that have an extensive number of ASINS, this is ridiculous. I hope you are able to copy and paste them all in to one appeal. I just wanted to share what I learned in case it can help anyone.

Tags:Account Health
303
1.5K views
46 replies
Reply
user profile

Here is How You Appeal Your Live Plant or Seed Violation - June 29, 2024

by Seller_qso9puw2G5kCa

I have NEWS directly from Account Health Assurance that I want to share with you all!

I recently got off the phone with Account Health Assurance. The Technical Team is actively working on this issue, but it is still in the early stages. When you call in, they are flagging the account and forwarding it to the Technical Team.

First, go through the ASINs in question and look for ANY word that might be construed as a plant or seed. The agent gave me an extensive list such as plant, seed, leaf, shrub, flower, floral...you get the idea. Open your mind to anything plant-related and look for those words anywhere in the listing, title, attributes, etc.

Next, go forward and file an appeal, so that if the Technical Team can't resolve every issue in time, the matter can be resolved through appeal. If your items have NO trigger words or images that you can find, do as follows. NOTE: I ended up finding trigger words on the one Video Game I have filed so far, so I modified my appeal accordingly. The trigger words were on parts of the page that I could not edit, so I explained this and took screen shots and marked up the photos to show where the issues are for documentation.

1. Go to one of the violations and click on Submit Appeal.

2. Click the 2 boxes that state you have read the policies in question.

3. Enter something to this effect in the first box: "This product is neither a plant or seeds and has no trigger words. This is a false violation on the account. Please review the details in the ASINs and resolve the violation." Again, if it DOES have trigger words, you will have to modify this appeal to fit your situation and detail what the trigger words are that you are unable to modify for whatever reason (or should not modify because your item is, for example, flower jewelry).

4. If you have multiple similar ASINs that you can appeal at once, go for it in box 2.

5. Click on Next and upload any supporting documentation. I uploaded marked up screenshots as mentioned above.

Submit the appeal and wait for Amazon to handle it.

I know for those that have an extensive number of ASINS, this is ridiculous. I hope you are able to copy and paste them all in to one appeal. I just wanted to share what I learned in case it can help anyone.

Tags:Account Health
303
1.5K views
46 replies
Reply
46 replies
46 replies
Quick filters
Sort by
user profile
Seller_4zBzdtgCyS9EI

you and countless others (including myself) Moderator said they are "looking into it" on another post

80
user profile
Stevie_Amazon

Hey there @Seller_qso9puw2G5kCa,

Thank you so much for providing this information! It is very valuable to the community.

We are working to resolve this issue and will gladly provide you an update as soon as I have one.

Stevie.

411
user profile
Seller_0tvQbiOGxOPdM

Account health told me not to appeal and that this issue is a known error and is being worked on. With that said, would you suggest I appeal or wait as I was advised per the account health specialist. Thank you

80
user profile
Seller_lV8hyxO8mTUWf

I would be concerned that if you do not appeal within the time limit you could lose the listings

50
user profile
Seller_qso9puw2G5kCa

And these kinds of uncertainties are always the challenge, aren't they?! Such a guessing game. I feel like my sales picked back up once I filed the appeals.

20
user profile
Seller_LTNvvFJ2jqJOv

I appealed 4 and one was fixed already, better to be safe than sorry with Amazon and your account health

20
user profile
Seller_roNdLQpqbVoOH

user profile
Seller_qso9puw2G5kCa
It sounds like different agents are giving different answers.
View post

Which is true in any situation, not just this one.

And that's why, as a rule, the only time I share something that Seller Support (or any department thereof) has told me, it's for laughs.

Their advice/suggestions cannot be trusted, as they so often lack the understanding and the knowledge to adequately address the issues that arise. They can barely handle routine problems, let alone a glitch of this size.

Their responses, in my experience, are usually irrelevant, redundant, or just plain wrong.

30
user profile
Seller_qso9puw2G5kCa

I can appreciate your skepticism and would often share your sentiment. I only rarely speak up even though I have been selling on Amazon for 20 years. However, given the widespread nature of this situation and that so many were quite literally in the same boat, I decided to share. The person I spoke with was clear and spoke authoritatively, something I have only rarely experienced with any type of Amazon support. Based on my personal experience as a seller, his advice made sense to me. At least one mod has now come back and said it was good advice and is now recommending it as well for any who are able to file an appeal. So, this time I'm glad I spoke up.

40
user profile
Seller_roNdLQpqbVoOH

user profile
Seller_qso9puw2G5kCa
At least one mod has now come back and said it was good advice and is now recommending it as well for any who are able to file an appeal.
View post

Yes, I saw that too (although I can quote you many a mod who has given bad advice as well!)

But I'm glad it worked out for you in this instance. It's a rarity to be enjoyed! It sounds like your particular issue is on the road to being resolved, as may be the case for others you have helped here by sharing.

user profile
Seller_qso9puw2G5kCa
I can appreciate your skepticism
View post

Like your situation, born of years of experience here...23 for me. I have learned nothing if not skepticism! 🤣

20
user profile
Seller_qso9puw2G5kCa

"I have learned nothing if not for skepticism!"

@Seller_roNdLQpqbVoOH- TRUE THAT!

20
user profile
Seller_5xUDjRTyrAgVB

The fact that this has to be done on a massive site it ridiculous. What a total waste of time, effort and worry for nothing. Meanwhile, 75% of the issues they sent to us saying ours was plants or seeds, Amazon is directly selling as well. They cant seem to get this site going the the right direction. All they do is add onto the plates of small business sellers. Then they'll send a survey coating you into saying how great they are for small business. Really frustrating

180
user profile
Seller_YBfUTeoG971hG

Try doing this with book titles that include the words flower, plant, seed, and so on.

80
user profile
Seller_yRkAvv95JyptH

I did one Appeal , and listed all of the other 75 ASIN numbers affected on that one appeal so that I didnt have to do 76 time consuming individual Appeals.

I put a small line that said that "none of these ASIN's are Plants or Seeds , and none are properly categorized as such" and that this was a known Amazon issue caused by a bot error.

This morning, 35 of the violations have been removed, with about 40 more to go . So it seems they're slowly grinding thru this.

Hope this helps.

70
user profile
Seller_sUCPPgZ4lnYXh

Well I have done mine at the first moment I received the violation. That's after when I double check everything and make the appeal with the screenshot of my detail page in amazon

30
user profile
Stevie_Amazon

Hey all,

I apologize for taking so long to further reply here.

Please do appeal the violations where able. This will be the quickest way to ensure your account health rating is not impacted and you are able to get your listings cleared.

I do know the implications of this with those of you have a great number of violations, however, I want to make sure you address as many as possible to avoid further impacts and ensure your listings are once more live before the teams here are able to fix the issue.

@Seller_qso9puw2G5kCa has posted this great information and I want to go ahead and suggest following these steps.

Please do not acknowledge the violations as this will result in the deactivation of your listings.

Stevie.

52
user profile
Seller_4zBzdtgCyS9EI

you and countless others (including myself) Moderator said they are "looking into it" on another post

80
user profile
Seller_4zBzdtgCyS9EI

you and countless others (including myself) Moderator said they are "looking into it" on another post

80
Reply
user profile
Stevie_Amazon

Hey there @Seller_qso9puw2G5kCa,

Thank you so much for providing this information! It is very valuable to the community.

We are working to resolve this issue and will gladly provide you an update as soon as I have one.

Stevie.

411
user profile
Stevie_Amazon

Hey there @Seller_qso9puw2G5kCa,

Thank you so much for providing this information! It is very valuable to the community.

We are working to resolve this issue and will gladly provide you an update as soon as I have one.

Stevie.

411
Reply
user profile
Seller_0tvQbiOGxOPdM

Account health told me not to appeal and that this issue is a known error and is being worked on. With that said, would you suggest I appeal or wait as I was advised per the account health specialist. Thank you

80
user profile
Seller_0tvQbiOGxOPdM

Account health told me not to appeal and that this issue is a known error and is being worked on. With that said, would you suggest I appeal or wait as I was advised per the account health specialist. Thank you

80
Reply
user profile
Seller_lV8hyxO8mTUWf

I would be concerned that if you do not appeal within the time limit you could lose the listings

50
user profile
Seller_lV8hyxO8mTUWf

I would be concerned that if you do not appeal within the time limit you could lose the listings

50
Reply
user profile
Seller_qso9puw2G5kCa

And these kinds of uncertainties are always the challenge, aren't they?! Such a guessing game. I feel like my sales picked back up once I filed the appeals.

20
user profile
Seller_qso9puw2G5kCa

And these kinds of uncertainties are always the challenge, aren't they?! Such a guessing game. I feel like my sales picked back up once I filed the appeals.

20
Reply
user profile
Seller_LTNvvFJ2jqJOv

I appealed 4 and one was fixed already, better to be safe than sorry with Amazon and your account health

20
user profile
Seller_LTNvvFJ2jqJOv

I appealed 4 and one was fixed already, better to be safe than sorry with Amazon and your account health

20
Reply
user profile
Seller_roNdLQpqbVoOH

user profile
Seller_qso9puw2G5kCa
It sounds like different agents are giving different answers.
View post

Which is true in any situation, not just this one.

And that's why, as a rule, the only time I share something that Seller Support (or any department thereof) has told me, it's for laughs.

Their advice/suggestions cannot be trusted, as they so often lack the understanding and the knowledge to adequately address the issues that arise. They can barely handle routine problems, let alone a glitch of this size.

Their responses, in my experience, are usually irrelevant, redundant, or just plain wrong.

30
user profile
Seller_roNdLQpqbVoOH

user profile
Seller_qso9puw2G5kCa
It sounds like different agents are giving different answers.
View post

Which is true in any situation, not just this one.

And that's why, as a rule, the only time I share something that Seller Support (or any department thereof) has told me, it's for laughs.

Their advice/suggestions cannot be trusted, as they so often lack the understanding and the knowledge to adequately address the issues that arise. They can barely handle routine problems, let alone a glitch of this size.

Their responses, in my experience, are usually irrelevant, redundant, or just plain wrong.

30
Reply
user profile
Seller_qso9puw2G5kCa

I can appreciate your skepticism and would often share your sentiment. I only rarely speak up even though I have been selling on Amazon for 20 years. However, given the widespread nature of this situation and that so many were quite literally in the same boat, I decided to share. The person I spoke with was clear and spoke authoritatively, something I have only rarely experienced with any type of Amazon support. Based on my personal experience as a seller, his advice made sense to me. At least one mod has now come back and said it was good advice and is now recommending it as well for any who are able to file an appeal. So, this time I'm glad I spoke up.

40
user profile
Seller_qso9puw2G5kCa

I can appreciate your skepticism and would often share your sentiment. I only rarely speak up even though I have been selling on Amazon for 20 years. However, given the widespread nature of this situation and that so many were quite literally in the same boat, I decided to share. The person I spoke with was clear and spoke authoritatively, something I have only rarely experienced with any type of Amazon support. Based on my personal experience as a seller, his advice made sense to me. At least one mod has now come back and said it was good advice and is now recommending it as well for any who are able to file an appeal. So, this time I'm glad I spoke up.

40
Reply
user profile
Seller_roNdLQpqbVoOH

user profile
Seller_qso9puw2G5kCa
At least one mod has now come back and said it was good advice and is now recommending it as well for any who are able to file an appeal.
View post

Yes, I saw that too (although I can quote you many a mod who has given bad advice as well!)

But I'm glad it worked out for you in this instance. It's a rarity to be enjoyed! It sounds like your particular issue is on the road to being resolved, as may be the case for others you have helped here by sharing.

user profile
Seller_qso9puw2G5kCa
I can appreciate your skepticism
View post

Like your situation, born of years of experience here...23 for me. I have learned nothing if not skepticism! 🤣

20
user profile
Seller_roNdLQpqbVoOH

user profile
Seller_qso9puw2G5kCa
At least one mod has now come back and said it was good advice and is now recommending it as well for any who are able to file an appeal.
View post

Yes, I saw that too (although I can quote you many a mod who has given bad advice as well!)

But I'm glad it worked out for you in this instance. It's a rarity to be enjoyed! It sounds like your particular issue is on the road to being resolved, as may be the case for others you have helped here by sharing.

user profile
Seller_qso9puw2G5kCa
I can appreciate your skepticism
View post

Like your situation, born of years of experience here...23 for me. I have learned nothing if not skepticism! 🤣

20
Reply
user profile
Seller_qso9puw2G5kCa

"I have learned nothing if not for skepticism!"

@Seller_roNdLQpqbVoOH- TRUE THAT!

20
user profile
Seller_qso9puw2G5kCa

"I have learned nothing if not for skepticism!"

@Seller_roNdLQpqbVoOH- TRUE THAT!

20
Reply
user profile
Seller_5xUDjRTyrAgVB

The fact that this has to be done on a massive site it ridiculous. What a total waste of time, effort and worry for nothing. Meanwhile, 75% of the issues they sent to us saying ours was plants or seeds, Amazon is directly selling as well. They cant seem to get this site going the the right direction. All they do is add onto the plates of small business sellers. Then they'll send a survey coating you into saying how great they are for small business. Really frustrating

180
user profile
Seller_5xUDjRTyrAgVB

The fact that this has to be done on a massive site it ridiculous. What a total waste of time, effort and worry for nothing. Meanwhile, 75% of the issues they sent to us saying ours was plants or seeds, Amazon is directly selling as well. They cant seem to get this site going the the right direction. All they do is add onto the plates of small business sellers. Then they'll send a survey coating you into saying how great they are for small business. Really frustrating

180
Reply
user profile
Seller_YBfUTeoG971hG

Try doing this with book titles that include the words flower, plant, seed, and so on.

80
user profile
Seller_YBfUTeoG971hG

Try doing this with book titles that include the words flower, plant, seed, and so on.

80
Reply
user profile
Seller_yRkAvv95JyptH

I did one Appeal , and listed all of the other 75 ASIN numbers affected on that one appeal so that I didnt have to do 76 time consuming individual Appeals.

I put a small line that said that "none of these ASIN's are Plants or Seeds , and none are properly categorized as such" and that this was a known Amazon issue caused by a bot error.

This morning, 35 of the violations have been removed, with about 40 more to go . So it seems they're slowly grinding thru this.

Hope this helps.

70
user profile
Seller_yRkAvv95JyptH

I did one Appeal , and listed all of the other 75 ASIN numbers affected on that one appeal so that I didnt have to do 76 time consuming individual Appeals.

I put a small line that said that "none of these ASIN's are Plants or Seeds , and none are properly categorized as such" and that this was a known Amazon issue caused by a bot error.

This morning, 35 of the violations have been removed, with about 40 more to go . So it seems they're slowly grinding thru this.

Hope this helps.

70
Reply
user profile
Seller_sUCPPgZ4lnYXh

Well I have done mine at the first moment I received the violation. That's after when I double check everything and make the appeal with the screenshot of my detail page in amazon

30
user profile
Seller_sUCPPgZ4lnYXh

Well I have done mine at the first moment I received the violation. That's after when I double check everything and make the appeal with the screenshot of my detail page in amazon

30
Reply
user profile
Stevie_Amazon

Hey all,

I apologize for taking so long to further reply here.

Please do appeal the violations where able. This will be the quickest way to ensure your account health rating is not impacted and you are able to get your listings cleared.

I do know the implications of this with those of you have a great number of violations, however, I want to make sure you address as many as possible to avoid further impacts and ensure your listings are once more live before the teams here are able to fix the issue.

@Seller_qso9puw2G5kCa has posted this great information and I want to go ahead and suggest following these steps.

Please do not acknowledge the violations as this will result in the deactivation of your listings.

Stevie.

52
user profile
Stevie_Amazon

Hey all,

I apologize for taking so long to further reply here.

Please do appeal the violations where able. This will be the quickest way to ensure your account health rating is not impacted and you are able to get your listings cleared.

I do know the implications of this with those of you have a great number of violations, however, I want to make sure you address as many as possible to avoid further impacts and ensure your listings are once more live before the teams here are able to fix the issue.

@Seller_qso9puw2G5kCa has posted this great information and I want to go ahead and suggest following these steps.

Please do not acknowledge the violations as this will result in the deactivation of your listings.

Stevie.

52
Reply

Similar Discussions

Similar Discussions