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Read onlyHello everyone, my friends.
I have been selling on Amazon for a year. However, my account was suspended six months ago without any valid reason, prior warning, or customer complaints. Later, I was asked to submit documents and complete verification processes. Despite complying with these requests multiple times, my account was never reinstated.
Amazon has shown no interest in my concerns. They do not take a solution-oriented approach and fail to value their sellers. Eventually, they permanently disabled my account, resulting in the loss of all my products. For the past six months, I have been unable to sell anything on Amazon, causing me significant financial damage.
To this day, I have not been able to reach a serious point of contact, and they continue to ignore my issue without providing any solution. The reason they provided was a suspicion that my products might be counterfeit. However, despite my repeated explanations and presentation of all necessary evidence, they refused to resolve the situation. Friends became suspicious on their own and are closing the account. How could this be? In other words, closing an account due to suspicion... This is not a safe situation for a seller. I think that we, the sellers, never have account security on Amazon's sales platform.