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Removal Orders Created Multiple Times But Item Still in Warehouse For Sale
Hi Everyone!
I have two books that have been in the warehouses for almost a year. I've created many removal orders on these books over the last few months, but the books are never destroyed or returned to me (I've tried both). These are "excess" inventory items that I'm being charged for and are pulling my IPI down. No matter what I do I cannot get rid of them. I do not want them in my inventory any more.
Has this happened to anyone? What did you end up having to do? Would appreciate any help on this issue. There is no case ID right now, I decided to try here first.
Thanks in advance for your time!
0 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_dcK4QV6x0JXZv,
First, check the Inventory Ledger report to understand exactly why your removal orders might be failing: https://sellercentral.amazon.com/reportcentral/LEDGER_REPORT/0
According to the help page (https://sellercentral.amazon.com/help/hub/reference/G4FKT5KQWFFJ7LDN), this report will show:
- If items are reserved for customer orders
- Current disposition status (sellable/unsellable)
- Whether items are stuck in FC-processing
Common issues that prevent removal (https://sellercentral.amazon.com/help/hub/reference/200280650):
- Items reserved for pending orders
- Items in processing status
- Incorrect disposition status
Kind regards, Michael
Seller_dcK4QV6x0JXZv
@CR_Amazon
@Jim_Amazon
@Stevie_Amazon
@KJ_Amazon
Any assistance is appreciated. The ASIN's in question are: 1439828865 & 0763647322
Looking through the reports suggested by the nice reply above didn't yield any information. These ASIN's are costing me money and dragging down my IPI. I can't remove them. I've tried a dozen times over many months.
THANK YOU!
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