Bank Verification Account Deactivated
Please help. I am having an issue as my account has been deactivated for request of bank verification. Every time I submit the bank account and deposit method info it just takes me back to the credit card info page. It has been like this for 3 weeks now and no matter how many times I update the info and click the verification link in account health the account never gets reactivated. Its the same never-ending loop over and over. Thank you
0 replies
April_Amazon
Hello @Seller_CZ5qGQ5Lk5e0T,
We appreciate you posting on the Forums. It sounds as if you may be experiencing some technical difficulty with an Inform Consumer Act verification requirement. I can understand your frustration.
I will try and provide some general guidance. For greater detail concerning your specific situation, please provide an ASIN, Case ID or Performance Notification. With that information and the help from an internal team, I am able to research in greater detail.
This does sound as if there is a technical issue. Have you been told there is a review being requested?
Please do send that Case ID so I might have a bit more insight into the specifics of your issue.
More information about the inform Consumer Act: About the INFORM Consumers Act
I look forward to your response. Thank you for reaching out on the Forums.
April
