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BRAND REGISTRY DECLINED NO EXPLANATION
I am currently loss, I have been fighting with amazon brand registry. when i first started i had the wrong information in my seller account and didint update it to my business information (i use to do sole proprietor). I submitted an application and got it declined, updated everything, and kept appealing but same automated response.
Now I have updated everything, all my account, tax, business information, my business address is verified, everything matches my documents. I was locked for 90 days and I waited 90 days before resubmitting. I made sure everything was updated and I submitted another application. Ultimately got declined without even being assigned a case id, it didint take more than 20 seconds to get a declined and 90 day lock on any application from my brand. I keep getting the same automated response of cant verify business id or tax id over 6 months.
It's the same wait 15 days for a review and then I get another same automated response saying tax id. I am a canadian business with a registered trademark in the us.
6 replies
Seller_kIukTwdhvntAp
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…
Seller_QE4vRzTGeKQlz
ID 17437093011
ID 17336749311
ID 16730439911
Seller_QE4vRzTGeKQlz
ID 17437093011
ID 17336749311
ID 16730439911
Why did this happen?
This decision was made since we could not verify the registered business name and business identifier (for example: tax ID number or business ID number) provided by you at the time of submitting the appeal form.
this is the reason. and i've appealed 50 times
Jim_Amazon
Hi there @Seller_QE4vRzTGeKQlz
Thank you for reaching out!
I can see in this case that the team will review as you stated and have a recommendation for you! I would attach any more documentation you have that has the Tax ID number and/or the Business Registration Number of your business entity! I know you have attached one but if there's anything else you have from an official source, it would help to submit now while the team is reviewing.
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