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Where on Seller Central can I find a record of our USPS SH label refund requests?
We buy USPS SH labels on Amazon. Occasionally we make a mistake and need to request a refund for a USPS SH label purchased on Amazon. We are clear on how to do that on Amazon - but, where can we review and track these requests and their outcomes?
1 reply
TaylorR_Amazon
Hello @Seller_bwwSmXUGwelKI, great question! You can view the status of your refund request in the Shipping Services Refunds section of the Order Details page. The status will be Refund Pending while we process your request.
If the refund is approved, the status will be Complete and the refund amount will appear as a credit on the Order Details page. The refunded amount also appears under Delivery services in your settlement report, and on the View Transactions page in the Payments section of your seller account.
If the refund is not approved, the status will be Refund Rejected.
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