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Seller_8ineEp6prq7LQ

Brand Registry Case Closed but still pending

@Jameson_Amazon

Hi

I submitted my brand registry application. I have closed the case but the application status shows it's still pending. It won't let me resubmit my application. How do I get the old application fully closed so I can resubmit it?

Case ID 14511173361

Thanks in advance

@CR_Amazon

@Jim_Amazon

@Danika_Amazon

@Sandy_Amazon

@Dougal_Amazon

@Tatiana_Amazon

@Micah_Amazon

@Topher_Amazon

@Emet_Amazon

52 views
11 replies
Tags:Brand Registry
10
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11 replies
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Sandy_Amazon

Hello @Seller_8ineEp6prq7LQ

I was typing my reply on your other post, but it seems like you have deleted that one. Please see my reply below.

---

Typically when sellers submit an appeal case, the Brand Registry will list reasons to why the appeal was declined. They will typically not pinpoint the exact reason of decline to ensure abuse prevention processes remain secure.

In order to move forward, I will need to submit a re-review of your case to the brand team as it seems to have mainly been declined due to business verification issues.

I will submit your case for a re-review, and this will take roughly 5-10 business days. Once I have updates I will let you know here.

Just as a heads up, please do not close future brand registry cases as closing a case does not let you "restart" the process or close the current case. Typically it causes the application to become stuck in pending mode and causes other complications. For Brand Registry cases please wait until cases resolve organically.

If there are questions, please let me know. Thank you.

Sandy

20
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user profile
Seller_8ineEp6prq7LQ

Brand Registry Case Closed but still pending

@Jameson_Amazon

Hi

I submitted my brand registry application. I have closed the case but the application status shows it's still pending. It won't let me resubmit my application. How do I get the old application fully closed so I can resubmit it?

Case ID 14511173361

Thanks in advance

@CR_Amazon

@Jim_Amazon

@Danika_Amazon

@Sandy_Amazon

@Dougal_Amazon

@Tatiana_Amazon

@Micah_Amazon

@Topher_Amazon

@Emet_Amazon

52 views
11 replies
Tags:Brand Registry
10
Reply
user profile

Brand Registry Case Closed but still pending

by Seller_8ineEp6prq7LQ

@Jameson_Amazon

Hi

I submitted my brand registry application. I have closed the case but the application status shows it's still pending. It won't let me resubmit my application. How do I get the old application fully closed so I can resubmit it?

Case ID 14511173361

Thanks in advance

@CR_Amazon

@Jim_Amazon

@Danika_Amazon

@Sandy_Amazon

@Dougal_Amazon

@Tatiana_Amazon

@Micah_Amazon

@Topher_Amazon

@Emet_Amazon

Tags:Brand Registry
10
52 views
11 replies
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Sandy_Amazon

Hello @Seller_8ineEp6prq7LQ

I was typing my reply on your other post, but it seems like you have deleted that one. Please see my reply below.

---

Typically when sellers submit an appeal case, the Brand Registry will list reasons to why the appeal was declined. They will typically not pinpoint the exact reason of decline to ensure abuse prevention processes remain secure.

In order to move forward, I will need to submit a re-review of your case to the brand team as it seems to have mainly been declined due to business verification issues.

I will submit your case for a re-review, and this will take roughly 5-10 business days. Once I have updates I will let you know here.

Just as a heads up, please do not close future brand registry cases as closing a case does not let you "restart" the process or close the current case. Typically it causes the application to become stuck in pending mode and causes other complications. For Brand Registry cases please wait until cases resolve organically.

If there are questions, please let me know. Thank you.

Sandy

20
There are no more posts to display
user profile
Sandy_Amazon

Hello @Seller_8ineEp6prq7LQ

I was typing my reply on your other post, but it seems like you have deleted that one. Please see my reply below.

---

Typically when sellers submit an appeal case, the Brand Registry will list reasons to why the appeal was declined. They will typically not pinpoint the exact reason of decline to ensure abuse prevention processes remain secure.

In order to move forward, I will need to submit a re-review of your case to the brand team as it seems to have mainly been declined due to business verification issues.

I will submit your case for a re-review, and this will take roughly 5-10 business days. Once I have updates I will let you know here.

Just as a heads up, please do not close future brand registry cases as closing a case does not let you "restart" the process or close the current case. Typically it causes the application to become stuck in pending mode and causes other complications. For Brand Registry cases please wait until cases resolve organically.

If there are questions, please let me know. Thank you.

Sandy

20
user profile
Sandy_Amazon

Hello @Seller_8ineEp6prq7LQ

I was typing my reply on your other post, but it seems like you have deleted that one. Please see my reply below.

---

Typically when sellers submit an appeal case, the Brand Registry will list reasons to why the appeal was declined. They will typically not pinpoint the exact reason of decline to ensure abuse prevention processes remain secure.

In order to move forward, I will need to submit a re-review of your case to the brand team as it seems to have mainly been declined due to business verification issues.

I will submit your case for a re-review, and this will take roughly 5-10 business days. Once I have updates I will let you know here.

Just as a heads up, please do not close future brand registry cases as closing a case does not let you "restart" the process or close the current case. Typically it causes the application to become stuck in pending mode and causes other complications. For Brand Registry cases please wait until cases resolve organically.

If there are questions, please let me know. Thank you.

Sandy

20
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