A customer left a product review in the seller feedback as well as the product review which is affecting my business tremendously.

I am growing and understanding as a new seller and would like assistance in correcting this issue.

Also can you please check the other negative reviews for removal as well.

@Seller_ovM5p622oIbGp- I seen you helped in other cases with this same issue can you please help me?

buyer left negative feedback for a product review, seller support refuses to strike it or remove it, keeps telling same thing over and over if its for product review then they will remove it. need help here. case ID 16784608471

The buyer left a product review in the seller's feedback. And Amazon refuses to remove it.

I get a stock answer every time. We have reviewed our prior decision and determined that this feedback does not violate our policies.

According to the deletion rules, feedback is subject to deletion if the entire text of the product is a review.

Here is the comment in question: "Had to return left pedal didn’t install".

There are no words in the comment that characterize the quality of the seller's service. Is not it?

any amazon employee is willing to help me?

@Rose_Amazon @KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon

Your assistance is greatly appreciated. Thank you in advance thanks in advance

Case ID 15072878971