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Seller_j8Sped6iHB1hQ

USPS no longer delivering Prime packages?

So I ordered something thru Prime on 11/2/18, and was given a guaranteed by date of 11/ 4/18. Since the 4th was a Sunday, I figured I’d be seeing my usual USPS Sunday delivery person. I didn’t. I did not receive my package on the 4th. On Monday the 5th, I happened to walk outside while a strange man was about to get back in his unmarked, compact car. I live in a very secluded area, so this was very suspicious behavior, and I immediately questioned him as to what he was doing.
He could not speak English very well - or at all, because I have no idea what he said - but he indicated there was a package at my front door, and then he hopped in his car and quickly backed down my very long driveway. Lo and behold, there was an Amazon Prime package at my front door.

Today, I stopped to chat with my mail lady, as we are on good terms (she will often go out of her way to help me with my outgoing packages). She told me that the USPS delivery people who usually deliver the Amazon packages on Sunday were sent home on 11/4, and that’s the first time that’s ever happened since they started delivering on Sundays for Amazon. She told me that in just the last 2 days, she’s seen packages from these Amazon delivery people put in mailboxes (illegal), left in community mail rooms, unsorted, and left on the ground under mailboxes with rain occurring almost daily.

She pointed out that a background check has been run on USPS employees. Who are checking these delivery people? If I have an issue, I can’t talk to my postmaster now - who do I call? Amazon customer service who can’t speak English and doesn’t know what they’re talking about even if they could?

My biggest concern are the hundreds and hundreds of packages that I send in to FBA - how are they going to be delivered? I have perishable items, and adverse weather conditions can ruin them. Mail carriers are pretty good for the most part, but from what I have seen and heard in just 2 days with these delivery people… I may need to rethink sending my items in for FBA.

Coincidentally, I received a negative feedback yesterday) for an FBA item that stated “did not receive package on time”. It was ordered on 11/2. I was surprised that I had to ask for removal of that feedback, as normally the bots would have caught it and struck it through. It was removed, but I have to wonder if the customer experience the same as I had (guaranteed delivery on 11/4, but not delivered until 11/5).

I don’t know if USPS is no longer delivering Prime packages at all - or if just no more Sundays - or if this has already happened in other places and I’m just now finding out about it, or…???

332 views
6 replies
Tags:FBA, INR (item not received), Prime, USPS
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Seller_FhQDcyz1xOtWB

Amazon has been pushing prime merchandise from your local warehouses, which it then uses their own private couriers to deliver. They are trying to do everything in house.

00
user profile
Seller_olet7eVOHxQZd

This has been going on here for over a year. We still see what I call the Amazon trucks (mail trucks) on Sundays. When we get AZ people./contractors we often get a email/text with a picture of the package at our door.

My view is that any carrier can have bad, lazy people. You have been blessed with a good postal carrier. Remember her come the holidays :slight_smile:

10
user profile
Seller_oEw5wUNHgJxxP

We have heard the same thing from our post office, and the next town over.

We had a unrelated to Amazon project a few weeks ago, we needed some safety equipment to do a job. We ordered it on Wednesday, Amazon said “Free Next Day Delivery” no additional charge. We placed the order. No package Thursday…

We ordered a second similar unit from another seller, it will arrive Friday no additional charge. Nothing on Friday, at 4pm Friday we headed to Granger to buy the safety gear. Our job was on Sunday.

We get back from the job on Sunday and on the porch the two packages delivered by “Amazon” directly, one three days late one two days late. When we called regarding the packages, they said “we will take them back.” I said what about the seller, “oh we will get the money back from them since we did not deliver on time.”

I said this was not a seller problem, they just said, that is how it works.

I now think about customers we have that use or must use this delivery service provided “direct by Amazon” when they order something. Could be we had a rare problem with it, but we did.

If I had not gone to Granger we would have lost the 4K$ job we did that Sunday.

00
user profile
Seller_3RoLAuCqvb4QW

If some day Amazon can pick up our packages in the front door, it will be great.

10
user profile
Seller_jZWpyInw8RkYT

We had USPS Amazon deliveries on Sunday, so I’m guessing that this hasn’t migrated everywhere quite yet–and hearing these stories, hope that it doesn’t! :neutral_face:

10
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user profile
Seller_j8Sped6iHB1hQ

USPS no longer delivering Prime packages?

So I ordered something thru Prime on 11/2/18, and was given a guaranteed by date of 11/ 4/18. Since the 4th was a Sunday, I figured I’d be seeing my usual USPS Sunday delivery person. I didn’t. I did not receive my package on the 4th. On Monday the 5th, I happened to walk outside while a strange man was about to get back in his unmarked, compact car. I live in a very secluded area, so this was very suspicious behavior, and I immediately questioned him as to what he was doing.
He could not speak English very well - or at all, because I have no idea what he said - but he indicated there was a package at my front door, and then he hopped in his car and quickly backed down my very long driveway. Lo and behold, there was an Amazon Prime package at my front door.

Today, I stopped to chat with my mail lady, as we are on good terms (she will often go out of her way to help me with my outgoing packages). She told me that the USPS delivery people who usually deliver the Amazon packages on Sunday were sent home on 11/4, and that’s the first time that’s ever happened since they started delivering on Sundays for Amazon. She told me that in just the last 2 days, she’s seen packages from these Amazon delivery people put in mailboxes (illegal), left in community mail rooms, unsorted, and left on the ground under mailboxes with rain occurring almost daily.

She pointed out that a background check has been run on USPS employees. Who are checking these delivery people? If I have an issue, I can’t talk to my postmaster now - who do I call? Amazon customer service who can’t speak English and doesn’t know what they’re talking about even if they could?

My biggest concern are the hundreds and hundreds of packages that I send in to FBA - how are they going to be delivered? I have perishable items, and adverse weather conditions can ruin them. Mail carriers are pretty good for the most part, but from what I have seen and heard in just 2 days with these delivery people… I may need to rethink sending my items in for FBA.

Coincidentally, I received a negative feedback yesterday) for an FBA item that stated “did not receive package on time”. It was ordered on 11/2. I was surprised that I had to ask for removal of that feedback, as normally the bots would have caught it and struck it through. It was removed, but I have to wonder if the customer experience the same as I had (guaranteed delivery on 11/4, but not delivered until 11/5).

I don’t know if USPS is no longer delivering Prime packages at all - or if just no more Sundays - or if this has already happened in other places and I’m just now finding out about it, or…???

332 views
6 replies
Tags:FBA, INR (item not received), Prime, USPS
00
Reply
user profile

USPS no longer delivering Prime packages?

by Seller_j8Sped6iHB1hQ

So I ordered something thru Prime on 11/2/18, and was given a guaranteed by date of 11/ 4/18. Since the 4th was a Sunday, I figured I’d be seeing my usual USPS Sunday delivery person. I didn’t. I did not receive my package on the 4th. On Monday the 5th, I happened to walk outside while a strange man was about to get back in his unmarked, compact car. I live in a very secluded area, so this was very suspicious behavior, and I immediately questioned him as to what he was doing.
He could not speak English very well - or at all, because I have no idea what he said - but he indicated there was a package at my front door, and then he hopped in his car and quickly backed down my very long driveway. Lo and behold, there was an Amazon Prime package at my front door.

Today, I stopped to chat with my mail lady, as we are on good terms (she will often go out of her way to help me with my outgoing packages). She told me that the USPS delivery people who usually deliver the Amazon packages on Sunday were sent home on 11/4, and that’s the first time that’s ever happened since they started delivering on Sundays for Amazon. She told me that in just the last 2 days, she’s seen packages from these Amazon delivery people put in mailboxes (illegal), left in community mail rooms, unsorted, and left on the ground under mailboxes with rain occurring almost daily.

She pointed out that a background check has been run on USPS employees. Who are checking these delivery people? If I have an issue, I can’t talk to my postmaster now - who do I call? Amazon customer service who can’t speak English and doesn’t know what they’re talking about even if they could?

My biggest concern are the hundreds and hundreds of packages that I send in to FBA - how are they going to be delivered? I have perishable items, and adverse weather conditions can ruin them. Mail carriers are pretty good for the most part, but from what I have seen and heard in just 2 days with these delivery people… I may need to rethink sending my items in for FBA.

Coincidentally, I received a negative feedback yesterday) for an FBA item that stated “did not receive package on time”. It was ordered on 11/2. I was surprised that I had to ask for removal of that feedback, as normally the bots would have caught it and struck it through. It was removed, but I have to wonder if the customer experience the same as I had (guaranteed delivery on 11/4, but not delivered until 11/5).

I don’t know if USPS is no longer delivering Prime packages at all - or if just no more Sundays - or if this has already happened in other places and I’m just now finding out about it, or…???

Tags:FBA, INR (item not received), Prime, USPS
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Seller_FhQDcyz1xOtWB

Amazon has been pushing prime merchandise from your local warehouses, which it then uses their own private couriers to deliver. They are trying to do everything in house.

00
user profile
Seller_olet7eVOHxQZd

This has been going on here for over a year. We still see what I call the Amazon trucks (mail trucks) on Sundays. When we get AZ people./contractors we often get a email/text with a picture of the package at our door.

My view is that any carrier can have bad, lazy people. You have been blessed with a good postal carrier. Remember her come the holidays :slight_smile:

10
user profile
Seller_oEw5wUNHgJxxP

We have heard the same thing from our post office, and the next town over.

We had a unrelated to Amazon project a few weeks ago, we needed some safety equipment to do a job. We ordered it on Wednesday, Amazon said “Free Next Day Delivery” no additional charge. We placed the order. No package Thursday…

We ordered a second similar unit from another seller, it will arrive Friday no additional charge. Nothing on Friday, at 4pm Friday we headed to Granger to buy the safety gear. Our job was on Sunday.

We get back from the job on Sunday and on the porch the two packages delivered by “Amazon” directly, one three days late one two days late. When we called regarding the packages, they said “we will take them back.” I said what about the seller, “oh we will get the money back from them since we did not deliver on time.”

I said this was not a seller problem, they just said, that is how it works.

I now think about customers we have that use or must use this delivery service provided “direct by Amazon” when they order something. Could be we had a rare problem with it, but we did.

If I had not gone to Granger we would have lost the 4K$ job we did that Sunday.

00
user profile
Seller_3RoLAuCqvb4QW

If some day Amazon can pick up our packages in the front door, it will be great.

10
user profile
Seller_jZWpyInw8RkYT

We had USPS Amazon deliveries on Sunday, so I’m guessing that this hasn’t migrated everywhere quite yet–and hearing these stories, hope that it doesn’t! :neutral_face:

10
There are no more posts to display
user profile
Seller_FhQDcyz1xOtWB

Amazon has been pushing prime merchandise from your local warehouses, which it then uses their own private couriers to deliver. They are trying to do everything in house.

00
user profile
Seller_FhQDcyz1xOtWB

Amazon has been pushing prime merchandise from your local warehouses, which it then uses their own private couriers to deliver. They are trying to do everything in house.

00
Reply
user profile
Seller_olet7eVOHxQZd

This has been going on here for over a year. We still see what I call the Amazon trucks (mail trucks) on Sundays. When we get AZ people./contractors we often get a email/text with a picture of the package at our door.

My view is that any carrier can have bad, lazy people. You have been blessed with a good postal carrier. Remember her come the holidays :slight_smile:

10
user profile
Seller_olet7eVOHxQZd

This has been going on here for over a year. We still see what I call the Amazon trucks (mail trucks) on Sundays. When we get AZ people./contractors we often get a email/text with a picture of the package at our door.

My view is that any carrier can have bad, lazy people. You have been blessed with a good postal carrier. Remember her come the holidays :slight_smile:

10
Reply
user profile
Seller_oEw5wUNHgJxxP

We have heard the same thing from our post office, and the next town over.

We had a unrelated to Amazon project a few weeks ago, we needed some safety equipment to do a job. We ordered it on Wednesday, Amazon said “Free Next Day Delivery” no additional charge. We placed the order. No package Thursday…

We ordered a second similar unit from another seller, it will arrive Friday no additional charge. Nothing on Friday, at 4pm Friday we headed to Granger to buy the safety gear. Our job was on Sunday.

We get back from the job on Sunday and on the porch the two packages delivered by “Amazon” directly, one three days late one two days late. When we called regarding the packages, they said “we will take them back.” I said what about the seller, “oh we will get the money back from them since we did not deliver on time.”

I said this was not a seller problem, they just said, that is how it works.

I now think about customers we have that use or must use this delivery service provided “direct by Amazon” when they order something. Could be we had a rare problem with it, but we did.

If I had not gone to Granger we would have lost the 4K$ job we did that Sunday.

00
user profile
Seller_oEw5wUNHgJxxP

We have heard the same thing from our post office, and the next town over.

We had a unrelated to Amazon project a few weeks ago, we needed some safety equipment to do a job. We ordered it on Wednesday, Amazon said “Free Next Day Delivery” no additional charge. We placed the order. No package Thursday…

We ordered a second similar unit from another seller, it will arrive Friday no additional charge. Nothing on Friday, at 4pm Friday we headed to Granger to buy the safety gear. Our job was on Sunday.

We get back from the job on Sunday and on the porch the two packages delivered by “Amazon” directly, one three days late one two days late. When we called regarding the packages, they said “we will take them back.” I said what about the seller, “oh we will get the money back from them since we did not deliver on time.”

I said this was not a seller problem, they just said, that is how it works.

I now think about customers we have that use or must use this delivery service provided “direct by Amazon” when they order something. Could be we had a rare problem with it, but we did.

If I had not gone to Granger we would have lost the 4K$ job we did that Sunday.

00
Reply
user profile
Seller_3RoLAuCqvb4QW

If some day Amazon can pick up our packages in the front door, it will be great.

10
user profile
Seller_3RoLAuCqvb4QW

If some day Amazon can pick up our packages in the front door, it will be great.

10
Reply
user profile
Seller_jZWpyInw8RkYT

We had USPS Amazon deliveries on Sunday, so I’m guessing that this hasn’t migrated everywhere quite yet–and hearing these stories, hope that it doesn’t! :neutral_face:

10
user profile
Seller_jZWpyInw8RkYT

We had USPS Amazon deliveries on Sunday, so I’m guessing that this hasn’t migrated everywhere quite yet–and hearing these stories, hope that it doesn’t! :neutral_face:

10
Reply
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