Since 2013, our business has listed over 11,000 branded home decor products, such as wall decals, posters, and canvas prints, all produced in-house and shipped directly to customers. In the last two years, we've experienced significant disruptions due to Amazon's reclassification of our products, leading to policy violation claims and deactivation of our ASINs, despite these issues never arising in the previous nine years. Yes, as stated above we are a Branded seller with Amazon.
1. Our rights to sell licensed merchandise have been challenged, and even with documented proof from license holders' representatives, over 200 products were still removed from sale.
2. Additionally, improper categorization into unrelated areas like Sports Equipment for our Football Wall Decal, Football Helmet Wall Decal, and Soccer Silhouette Player products. Others include our canvas prints which are now being placed under Other Tolls and Building Supplies has resulted in unauthorized seller notifications and an inability to revert to original categories per Amazon's responses - specifically "This product is assigned to the current category based on the detail page and how Amazon customers find products through search and browse. The categorization of ASIN - B00J3DK730 has been reviewed by our category teams and the current category is appropriate for this product." This ASIN is for a Christmas Tree Wall Decal and is now listed under Artificial Trees. Due to this item being a wall decal and the product description does not match their definition of trees, it is being suppressed. There are many examples of this type of issue - thousands to be exact.
This upheaval has drastically reduced our SKU content from over 11,000 to just 2,968, a 73% decrease. The effort to rectify these categorization errors proved futile, leading us to discontinue addressing further deactivations. Given these complications, we anticipate possible future deactivations of our remaining products. Simply put, the amount of labor costs to address these issues would only mean we need to increase our selling price on the Amazon platform.
Once a top affiliate platform for our orders, Amazon has regrettably declined in this capacity, reinforcing our gratitude for diversifying sales channels beyond Amazon, which now appears to favor its own products or lower-quality imports.
It seems this situation applies to many others on this platform and all I can suggest is for you to begin diversifying your affiliate product partners. There are many out there who value their relationships with their partners.
Your statements are true, and having 30-40 thousand different offerings on Amazon, we have noticed the same thing. Hopefully, you sell FBM and not FBA. We only sell FBM because I would rather pay my employees who get it right instead of Amazon's.
1. The site is becoming way too big for its own good.
2. Amazon employees are not seller oriented; they are buyer oriented. Even all the add-ons Amazon offers sellers are designed to extract as muck of a seller's profit as they can get.
3. Amazon middle and upper management is so team focused on making changes for so-called improvement for the company, they miss the impact caused to other Teams and sellers. Then after the changer are implemented, the leaders move on to something different, leaving the new leadership to deal with all the problems the changes caused.
4. Amazon tries to combat knockoffs, but it is really hard. So the easiest solution is to simply deny long time sellers the right to sell the products.
5. Amazon can't even seem to follow their own policies. So they make one policy that should fit all sellers. It doesn't. Amazon is not interested in why the policy doesn't fit a particular situation, the policy is made so the Reps can simply say, " THAT'S THE POLICY". Terrible way to run a business.
Things will not get better in the next two years. Probably worse.
[Moderator edit: removed inappropriate commentary]: The one word that summarizes what has happened. Keep this in mind: You don't own the platform and have to obey what they require. The business is Amazon and not you. If you go, there will be thousands of others.
Live with it
We are in a similar boat, though in part by choice due to the over policing of things, we've reduced what we sell on Amazon by about 70 percent or more over the past two years. We killed FBA. As a result, our sales are probably down 50 percent or more on this platform. We expanded on eBay and WalMart and other platforms, and are more profitable now than we were when we were at our peak with Amazon sales, despite sales being lower. We have much lower fees, especially with FBA out of the equation. We have much, much, much lower returns. Which has saved us a ton.
Don't get me wrong, I'm grateful to Amazon for the sales we do get on this platform, but year after year this platform becomes more of an afterthought for us. If I had to pick one sales channel that we had to lose, it'd be this one. Where 3 years ago, I would have told you this was our most important channel.
You can be assured that someday, when Amazon eventually fails as Jeff Bezos has predicted it will one day, people who made these changes will never be accountable. None will never admit fault, and they just blame it on something, anything else even though any seller or administrator could clearly read tens of thousands of posts like this on on the forum here for years.
...AI... pretty new still but all my problems so far have been caused by AI ...
If you have products that rank #1 or very high in a specific category, be aware of competitors reporting your product as being in the "wrong" or "incorrect" category just to get you booted from your #1 spot.
Has happened to us multiple times over the years and it takes months and 30-40 hours to get Amazon support to put you back in the correct category. and by that time you will have lost thousands and thousands of dollars in sales. :-(
It's the wild west out here.
I truly empathize with your frustration, and I share your desire for a different outcome. Unfortunately, circumstances remain unchanged. The introduction of overseas sellers has had a detrimental impact, with many exploiting loopholes and causing Amazon to implement stringent measures across all operational aspects. Despite numerous surveys, seller feedback, and discussions on Amazon-specific forums regarding our needs and concerns, there has been little to no improvement. The stringent gating process now makes it incredibly challenging to list items, and products are frequently removed due to pricing discrepancies, even when adhering to MSRP guidelines. Competition restricts our ability to adjust shipping costs, and we bear the burden of all returns, further complicating matters. Additionally, the shift to a rolling 7-day reserve for payments, rather than upon item shipment, presents significant challenges for longstanding sellers like us. Overall, these circumstances make it increasingly less appealing for those of us who have dedicated over a decade to the platform.
Jeff traded his company for a younger woman.
I am done with the Amazon. I am just waiting for Amazon to close my account permanently.
All you are going to do is throw good money after bad and get aggravated with their bad seller customer service.
All Amazon is good for is screwing their third-party sellers. They implement one stupid regulation after another.
After years they opened up SFP again. Did you ask yourself why? The reason was simple. Amazon makes unattainable promises to its customers. Whoever makes up these ridiculous promises is a total moron. Now, Amazon, finds out they cannot keep these shipping promises so, let us open up SFP and let the poor person trying to make a living.
Amazon has undergone significant changes and will continue to do so. Unfortunately, Amazon is not the same entity that initially attracted us. It has grown into a behemoth in both size and behavior, impacting all industries and reshaping customer expectations.
Currently, Amazon is facing an antitrust lawsuit, which, in my view, is prompting considerable shifts for all sellers. Since 2021-2022, many sellers, including myself as a third-party seller and vendor, have experienced a decline in sales, and I anticipate further decreases.
The challenges we face now are unprecedented, leading me to seriously consider pivoting my business. The level of dissatisfaction among Amazon sellers is escalating each year. Many of us feel unfairly treated, exploited, and overlooked.
I await to see what the future holds for Amazon.
Since 2013, our business has listed over 11,000 branded home decor products, such as wall decals, posters, and canvas prints, all produced in-house and shipped directly to customers. In the last two years, we've experienced significant disruptions due to Amazon's reclassification of our products, leading to policy violation claims and deactivation of our ASINs, despite these issues never arising in the previous nine years. Yes, as stated above we are a Branded seller with Amazon.
1. Our rights to sell licensed merchandise have been challenged, and even with documented proof from license holders' representatives, over 200 products were still removed from sale.
2. Additionally, improper categorization into unrelated areas like Sports Equipment for our Football Wall Decal, Football Helmet Wall Decal, and Soccer Silhouette Player products. Others include our canvas prints which are now being placed under Other Tolls and Building Supplies has resulted in unauthorized seller notifications and an inability to revert to original categories per Amazon's responses - specifically "This product is assigned to the current category based on the detail page and how Amazon customers find products through search and browse. The categorization of ASIN - B00J3DK730 has been reviewed by our category teams and the current category is appropriate for this product." This ASIN is for a Christmas Tree Wall Decal and is now listed under Artificial Trees. Due to this item being a wall decal and the product description does not match their definition of trees, it is being suppressed. There are many examples of this type of issue - thousands to be exact.
This upheaval has drastically reduced our SKU content from over 11,000 to just 2,968, a 73% decrease. The effort to rectify these categorization errors proved futile, leading us to discontinue addressing further deactivations. Given these complications, we anticipate possible future deactivations of our remaining products. Simply put, the amount of labor costs to address these issues would only mean we need to increase our selling price on the Amazon platform.
Once a top affiliate platform for our orders, Amazon has regrettably declined in this capacity, reinforcing our gratitude for diversifying sales channels beyond Amazon, which now appears to favor its own products or lower-quality imports.
It seems this situation applies to many others on this platform and all I can suggest is for you to begin diversifying your affiliate product partners. There are many out there who value their relationships with their partners.
Since 2013, our business has listed over 11,000 branded home decor products, such as wall decals, posters, and canvas prints, all produced in-house and shipped directly to customers. In the last two years, we've experienced significant disruptions due to Amazon's reclassification of our products, leading to policy violation claims and deactivation of our ASINs, despite these issues never arising in the previous nine years. Yes, as stated above we are a Branded seller with Amazon.
1. Our rights to sell licensed merchandise have been challenged, and even with documented proof from license holders' representatives, over 200 products were still removed from sale.
2. Additionally, improper categorization into unrelated areas like Sports Equipment for our Football Wall Decal, Football Helmet Wall Decal, and Soccer Silhouette Player products. Others include our canvas prints which are now being placed under Other Tolls and Building Supplies has resulted in unauthorized seller notifications and an inability to revert to original categories per Amazon's responses - specifically "This product is assigned to the current category based on the detail page and how Amazon customers find products through search and browse. The categorization of ASIN - B00J3DK730 has been reviewed by our category teams and the current category is appropriate for this product." This ASIN is for a Christmas Tree Wall Decal and is now listed under Artificial Trees. Due to this item being a wall decal and the product description does not match their definition of trees, it is being suppressed. There are many examples of this type of issue - thousands to be exact.
This upheaval has drastically reduced our SKU content from over 11,000 to just 2,968, a 73% decrease. The effort to rectify these categorization errors proved futile, leading us to discontinue addressing further deactivations. Given these complications, we anticipate possible future deactivations of our remaining products. Simply put, the amount of labor costs to address these issues would only mean we need to increase our selling price on the Amazon platform.
Once a top affiliate platform for our orders, Amazon has regrettably declined in this capacity, reinforcing our gratitude for diversifying sales channels beyond Amazon, which now appears to favor its own products or lower-quality imports.
It seems this situation applies to many others on this platform and all I can suggest is for you to begin diversifying your affiliate product partners. There are many out there who value their relationships with their partners.
Your statements are true, and having 30-40 thousand different offerings on Amazon, we have noticed the same thing. Hopefully, you sell FBM and not FBA. We only sell FBM because I would rather pay my employees who get it right instead of Amazon's.
1. The site is becoming way too big for its own good.
2. Amazon employees are not seller oriented; they are buyer oriented. Even all the add-ons Amazon offers sellers are designed to extract as muck of a seller's profit as they can get.
3. Amazon middle and upper management is so team focused on making changes for so-called improvement for the company, they miss the impact caused to other Teams and sellers. Then after the changer are implemented, the leaders move on to something different, leaving the new leadership to deal with all the problems the changes caused.
4. Amazon tries to combat knockoffs, but it is really hard. So the easiest solution is to simply deny long time sellers the right to sell the products.
5. Amazon can't even seem to follow their own policies. So they make one policy that should fit all sellers. It doesn't. Amazon is not interested in why the policy doesn't fit a particular situation, the policy is made so the Reps can simply say, " THAT'S THE POLICY". Terrible way to run a business.
Things will not get better in the next two years. Probably worse.
[Moderator edit: removed inappropriate commentary]: The one word that summarizes what has happened. Keep this in mind: You don't own the platform and have to obey what they require. The business is Amazon and not you. If you go, there will be thousands of others.
Live with it
We are in a similar boat, though in part by choice due to the over policing of things, we've reduced what we sell on Amazon by about 70 percent or more over the past two years. We killed FBA. As a result, our sales are probably down 50 percent or more on this platform. We expanded on eBay and WalMart and other platforms, and are more profitable now than we were when we were at our peak with Amazon sales, despite sales being lower. We have much lower fees, especially with FBA out of the equation. We have much, much, much lower returns. Which has saved us a ton.
Don't get me wrong, I'm grateful to Amazon for the sales we do get on this platform, but year after year this platform becomes more of an afterthought for us. If I had to pick one sales channel that we had to lose, it'd be this one. Where 3 years ago, I would have told you this was our most important channel.
You can be assured that someday, when Amazon eventually fails as Jeff Bezos has predicted it will one day, people who made these changes will never be accountable. None will never admit fault, and they just blame it on something, anything else even though any seller or administrator could clearly read tens of thousands of posts like this on on the forum here for years.
...AI... pretty new still but all my problems so far have been caused by AI ...
If you have products that rank #1 or very high in a specific category, be aware of competitors reporting your product as being in the "wrong" or "incorrect" category just to get you booted from your #1 spot.
Has happened to us multiple times over the years and it takes months and 30-40 hours to get Amazon support to put you back in the correct category. and by that time you will have lost thousands and thousands of dollars in sales. :-(
It's the wild west out here.
I truly empathize with your frustration, and I share your desire for a different outcome. Unfortunately, circumstances remain unchanged. The introduction of overseas sellers has had a detrimental impact, with many exploiting loopholes and causing Amazon to implement stringent measures across all operational aspects. Despite numerous surveys, seller feedback, and discussions on Amazon-specific forums regarding our needs and concerns, there has been little to no improvement. The stringent gating process now makes it incredibly challenging to list items, and products are frequently removed due to pricing discrepancies, even when adhering to MSRP guidelines. Competition restricts our ability to adjust shipping costs, and we bear the burden of all returns, further complicating matters. Additionally, the shift to a rolling 7-day reserve for payments, rather than upon item shipment, presents significant challenges for longstanding sellers like us. Overall, these circumstances make it increasingly less appealing for those of us who have dedicated over a decade to the platform.
Jeff traded his company for a younger woman.
I am done with the Amazon. I am just waiting for Amazon to close my account permanently.
All you are going to do is throw good money after bad and get aggravated with their bad seller customer service.
All Amazon is good for is screwing their third-party sellers. They implement one stupid regulation after another.
After years they opened up SFP again. Did you ask yourself why? The reason was simple. Amazon makes unattainable promises to its customers. Whoever makes up these ridiculous promises is a total moron. Now, Amazon, finds out they cannot keep these shipping promises so, let us open up SFP and let the poor person trying to make a living.
Amazon has undergone significant changes and will continue to do so. Unfortunately, Amazon is not the same entity that initially attracted us. It has grown into a behemoth in both size and behavior, impacting all industries and reshaping customer expectations.
Currently, Amazon is facing an antitrust lawsuit, which, in my view, is prompting considerable shifts for all sellers. Since 2021-2022, many sellers, including myself as a third-party seller and vendor, have experienced a decline in sales, and I anticipate further decreases.
The challenges we face now are unprecedented, leading me to seriously consider pivoting my business. The level of dissatisfaction among Amazon sellers is escalating each year. Many of us feel unfairly treated, exploited, and overlooked.
I await to see what the future holds for Amazon.
Your statements are true, and having 30-40 thousand different offerings on Amazon, we have noticed the same thing. Hopefully, you sell FBM and not FBA. We only sell FBM because I would rather pay my employees who get it right instead of Amazon's.
1. The site is becoming way too big for its own good.
2. Amazon employees are not seller oriented; they are buyer oriented. Even all the add-ons Amazon offers sellers are designed to extract as muck of a seller's profit as they can get.
3. Amazon middle and upper management is so team focused on making changes for so-called improvement for the company, they miss the impact caused to other Teams and sellers. Then after the changer are implemented, the leaders move on to something different, leaving the new leadership to deal with all the problems the changes caused.
4. Amazon tries to combat knockoffs, but it is really hard. So the easiest solution is to simply deny long time sellers the right to sell the products.
5. Amazon can't even seem to follow their own policies. So they make one policy that should fit all sellers. It doesn't. Amazon is not interested in why the policy doesn't fit a particular situation, the policy is made so the Reps can simply say, " THAT'S THE POLICY". Terrible way to run a business.
Things will not get better in the next two years. Probably worse.
Your statements are true, and having 30-40 thousand different offerings on Amazon, we have noticed the same thing. Hopefully, you sell FBM and not FBA. We only sell FBM because I would rather pay my employees who get it right instead of Amazon's.
1. The site is becoming way too big for its own good.
2. Amazon employees are not seller oriented; they are buyer oriented. Even all the add-ons Amazon offers sellers are designed to extract as muck of a seller's profit as they can get.
3. Amazon middle and upper management is so team focused on making changes for so-called improvement for the company, they miss the impact caused to other Teams and sellers. Then after the changer are implemented, the leaders move on to something different, leaving the new leadership to deal with all the problems the changes caused.
4. Amazon tries to combat knockoffs, but it is really hard. So the easiest solution is to simply deny long time sellers the right to sell the products.
5. Amazon can't even seem to follow their own policies. So they make one policy that should fit all sellers. It doesn't. Amazon is not interested in why the policy doesn't fit a particular situation, the policy is made so the Reps can simply say, " THAT'S THE POLICY". Terrible way to run a business.
Things will not get better in the next two years. Probably worse.
[Moderator edit: removed inappropriate commentary]: The one word that summarizes what has happened. Keep this in mind: You don't own the platform and have to obey what they require. The business is Amazon and not you. If you go, there will be thousands of others.
Live with it
[Moderator edit: removed inappropriate commentary]: The one word that summarizes what has happened. Keep this in mind: You don't own the platform and have to obey what they require. The business is Amazon and not you. If you go, there will be thousands of others.
Live with it
We are in a similar boat, though in part by choice due to the over policing of things, we've reduced what we sell on Amazon by about 70 percent or more over the past two years. We killed FBA. As a result, our sales are probably down 50 percent or more on this platform. We expanded on eBay and WalMart and other platforms, and are more profitable now than we were when we were at our peak with Amazon sales, despite sales being lower. We have much lower fees, especially with FBA out of the equation. We have much, much, much lower returns. Which has saved us a ton.
Don't get me wrong, I'm grateful to Amazon for the sales we do get on this platform, but year after year this platform becomes more of an afterthought for us. If I had to pick one sales channel that we had to lose, it'd be this one. Where 3 years ago, I would have told you this was our most important channel.
We are in a similar boat, though in part by choice due to the over policing of things, we've reduced what we sell on Amazon by about 70 percent or more over the past two years. We killed FBA. As a result, our sales are probably down 50 percent or more on this platform. We expanded on eBay and WalMart and other platforms, and are more profitable now than we were when we were at our peak with Amazon sales, despite sales being lower. We have much lower fees, especially with FBA out of the equation. We have much, much, much lower returns. Which has saved us a ton.
Don't get me wrong, I'm grateful to Amazon for the sales we do get on this platform, but year after year this platform becomes more of an afterthought for us. If I had to pick one sales channel that we had to lose, it'd be this one. Where 3 years ago, I would have told you this was our most important channel.
You can be assured that someday, when Amazon eventually fails as Jeff Bezos has predicted it will one day, people who made these changes will never be accountable. None will never admit fault, and they just blame it on something, anything else even though any seller or administrator could clearly read tens of thousands of posts like this on on the forum here for years.
You can be assured that someday, when Amazon eventually fails as Jeff Bezos has predicted it will one day, people who made these changes will never be accountable. None will never admit fault, and they just blame it on something, anything else even though any seller or administrator could clearly read tens of thousands of posts like this on on the forum here for years.
...AI... pretty new still but all my problems so far have been caused by AI ...
...AI... pretty new still but all my problems so far have been caused by AI ...
If you have products that rank #1 or very high in a specific category, be aware of competitors reporting your product as being in the "wrong" or "incorrect" category just to get you booted from your #1 spot.
Has happened to us multiple times over the years and it takes months and 30-40 hours to get Amazon support to put you back in the correct category. and by that time you will have lost thousands and thousands of dollars in sales. :-(
It's the wild west out here.
If you have products that rank #1 or very high in a specific category, be aware of competitors reporting your product as being in the "wrong" or "incorrect" category just to get you booted from your #1 spot.
Has happened to us multiple times over the years and it takes months and 30-40 hours to get Amazon support to put you back in the correct category. and by that time you will have lost thousands and thousands of dollars in sales. :-(
It's the wild west out here.
I truly empathize with your frustration, and I share your desire for a different outcome. Unfortunately, circumstances remain unchanged. The introduction of overseas sellers has had a detrimental impact, with many exploiting loopholes and causing Amazon to implement stringent measures across all operational aspects. Despite numerous surveys, seller feedback, and discussions on Amazon-specific forums regarding our needs and concerns, there has been little to no improvement. The stringent gating process now makes it incredibly challenging to list items, and products are frequently removed due to pricing discrepancies, even when adhering to MSRP guidelines. Competition restricts our ability to adjust shipping costs, and we bear the burden of all returns, further complicating matters. Additionally, the shift to a rolling 7-day reserve for payments, rather than upon item shipment, presents significant challenges for longstanding sellers like us. Overall, these circumstances make it increasingly less appealing for those of us who have dedicated over a decade to the platform.
I truly empathize with your frustration, and I share your desire for a different outcome. Unfortunately, circumstances remain unchanged. The introduction of overseas sellers has had a detrimental impact, with many exploiting loopholes and causing Amazon to implement stringent measures across all operational aspects. Despite numerous surveys, seller feedback, and discussions on Amazon-specific forums regarding our needs and concerns, there has been little to no improvement. The stringent gating process now makes it incredibly challenging to list items, and products are frequently removed due to pricing discrepancies, even when adhering to MSRP guidelines. Competition restricts our ability to adjust shipping costs, and we bear the burden of all returns, further complicating matters. Additionally, the shift to a rolling 7-day reserve for payments, rather than upon item shipment, presents significant challenges for longstanding sellers like us. Overall, these circumstances make it increasingly less appealing for those of us who have dedicated over a decade to the platform.
Jeff traded his company for a younger woman.
Jeff traded his company for a younger woman.
I am done with the Amazon. I am just waiting for Amazon to close my account permanently.
All you are going to do is throw good money after bad and get aggravated with their bad seller customer service.
All Amazon is good for is screwing their third-party sellers. They implement one stupid regulation after another.
After years they opened up SFP again. Did you ask yourself why? The reason was simple. Amazon makes unattainable promises to its customers. Whoever makes up these ridiculous promises is a total moron. Now, Amazon, finds out they cannot keep these shipping promises so, let us open up SFP and let the poor person trying to make a living.
I am done with the Amazon. I am just waiting for Amazon to close my account permanently.
All you are going to do is throw good money after bad and get aggravated with their bad seller customer service.
All Amazon is good for is screwing their third-party sellers. They implement one stupid regulation after another.
After years they opened up SFP again. Did you ask yourself why? The reason was simple. Amazon makes unattainable promises to its customers. Whoever makes up these ridiculous promises is a total moron. Now, Amazon, finds out they cannot keep these shipping promises so, let us open up SFP and let the poor person trying to make a living.
Amazon has undergone significant changes and will continue to do so. Unfortunately, Amazon is not the same entity that initially attracted us. It has grown into a behemoth in both size and behavior, impacting all industries and reshaping customer expectations.
Currently, Amazon is facing an antitrust lawsuit, which, in my view, is prompting considerable shifts for all sellers. Since 2021-2022, many sellers, including myself as a third-party seller and vendor, have experienced a decline in sales, and I anticipate further decreases.
The challenges we face now are unprecedented, leading me to seriously consider pivoting my business. The level of dissatisfaction among Amazon sellers is escalating each year. Many of us feel unfairly treated, exploited, and overlooked.
I await to see what the future holds for Amazon.
Amazon has undergone significant changes and will continue to do so. Unfortunately, Amazon is not the same entity that initially attracted us. It has grown into a behemoth in both size and behavior, impacting all industries and reshaping customer expectations.
Currently, Amazon is facing an antitrust lawsuit, which, in my view, is prompting considerable shifts for all sellers. Since 2021-2022, many sellers, including myself as a third-party seller and vendor, have experienced a decline in sales, and I anticipate further decreases.
The challenges we face now are unprecedented, leading me to seriously consider pivoting my business. The level of dissatisfaction among Amazon sellers is escalating each year. Many of us feel unfairly treated, exploited, and overlooked.
I await to see what the future holds for Amazon.