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Seller_5HWPhkqmyqcqt

4 extra ship days glitch back again!! Metrics excellent - 50% drop in sales immediately

Hello Amazon,

See CASE 16702001891

My entire inventory is seeing 4 extra ship days added. (destroying our sales)

High volume seller, metrics excellent, On-Time delivery rate at 93%, promise days added, only says 1.3 days, but we are seeing 4.

Account Health 572

ODR is 0.29% (need less than 1)

Late Shipment 2% (need less than 4%)

Cancel Rate 1.98% (need less than 2.5%)

Valid Tracking 98.6% (more than 95%)

On-Time delivery rate at 93% (need more than 90%)

Nothing explains the punishment, everything is exceeding the expectation

Mods please investigate ASAP, worst timing for a glitch again

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2 replies
Tags:Account Health
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Seller_OvL8C4BJWiuS9

This usually happens around the holidays-they pad the shipping to make sure things get delivered on time. Probably not just you.

01
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user profile
Seller_5HWPhkqmyqcqt

4 extra ship days glitch back again!! Metrics excellent - 50% drop in sales immediately

Hello Amazon,

See CASE 16702001891

My entire inventory is seeing 4 extra ship days added. (destroying our sales)

High volume seller, metrics excellent, On-Time delivery rate at 93%, promise days added, only says 1.3 days, but we are seeing 4.

Account Health 572

ODR is 0.29% (need less than 1)

Late Shipment 2% (need less than 4%)

Cancel Rate 1.98% (need less than 2.5%)

Valid Tracking 98.6% (more than 95%)

On-Time delivery rate at 93% (need more than 90%)

Nothing explains the punishment, everything is exceeding the expectation

Mods please investigate ASAP, worst timing for a glitch again

12 views
2 replies
Tags:Account Health
00
Reply
user profile

4 extra ship days glitch back again!! Metrics excellent - 50% drop in sales immediately

by Seller_5HWPhkqmyqcqt

Hello Amazon,

See CASE 16702001891

My entire inventory is seeing 4 extra ship days added. (destroying our sales)

High volume seller, metrics excellent, On-Time delivery rate at 93%, promise days added, only says 1.3 days, but we are seeing 4.

Account Health 572

ODR is 0.29% (need less than 1)

Late Shipment 2% (need less than 4%)

Cancel Rate 1.98% (need less than 2.5%)

Valid Tracking 98.6% (more than 95%)

On-Time delivery rate at 93% (need more than 90%)

Nothing explains the punishment, everything is exceeding the expectation

Mods please investigate ASAP, worst timing for a glitch again

Tags:Account Health
00
12 views
2 replies
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Seller_OvL8C4BJWiuS9

This usually happens around the holidays-they pad the shipping to make sure things get delivered on time. Probably not just you.

01
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user profile
Seller_OvL8C4BJWiuS9

This usually happens around the holidays-they pad the shipping to make sure things get delivered on time. Probably not just you.

01
user profile
Seller_OvL8C4BJWiuS9

This usually happens around the holidays-they pad the shipping to make sure things get delivered on time. Probably not just you.

01
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