Countries
Read only
Amazon denying my sourcing cost Re-Evaluation, what can I do?
I am having a whirlwind of a time dealing with these new sourcing costs... some of my costs get accepted for some products, and some don't while they're the exact same invoice?
I kind of let that idea go once I heard that we would be able to submit a case to re-evaluate already reimbursed lost items.. okay, great.. I guess..
Fast forward to today, I have been going back and forth trying to get the re-evaluation accepted, but they keep just denying and closing my case.. seems like they aren't even looking at the invoice provided?
They've estimated a cost / reimbursed me at around $11.62 for an item that we pay $20.00 for direct from the manufacturer... We have the invoices, but I don't know why they are denying it? This seems like out-right theft at this point.. I can forgive the excessive underestimations of costs at the beginning while they "learn", but not allowing you to fix it is does not sit right with me..
We purchase direct from the manufacturers, that is who sends us our invoices.. packing lists.. etc. No middle men.
I'm asking for some help on what I could possibly do to get this fixed up and reimbursed at LEAST the cost we pay for our goods! Hopefully someone out there has found a way? Or maybe a mod would help me out? I really need some light shed on this..
12 replies
Bryce_Amazon
Greetings,
We may decline your sourcing cost submission for the following reasons:
- Your submission is an outlier compared to similar products or our cost estimate.
- Any documentation is forged, tampered with, or illegible.
- Your account is suspected of fraud, significant policy violations, or non-compliant selling activities.
- You already submitted and received a decision on a cost update request or reimbursement amount dispute for the same item within the last 30 days and have not supplied any new information to reconsider our decision.
If we decline your submitted sourcing cost, we will reimburse you based on a previously approved amount that you submitted or our estimate of your sourcing cost for the item. You’ll be able to dispute a claim for reevaluation if you’re issued a reimbursement you disagree with. You can submit that request through Get Help up to 60 days after the reimbursement. Write back to me here if that ends up happening and I will be happy to assist you further.
- Bryce
Seller_nBUcRErQhJ4JW
This is a scam- they use ceiling numbers. Amazon has no clue of sourcing costs. When anyone says to me they can source jewelry for less than the gold it says to me they are clueless.
They are using ceiling numbers.
Seller_aNsixtdBpnLRG
Pre-order lost or damaged events (shipment to Amazon claims, removal claims, and fulfillment center operations claims)
For shipment to Amazon claims, removals claims, and fulfillment center operations claims that occur before fulfillment, we will reimburse you the sourcing cost of the item.
https://sellercentral.amazon.com/help/hub/reference/G200213130?locale=en-US
Did you quote the policy from their page?
Note: “Sourcing cost” means your cost to source a product from a manufacturer, wholesaler, reseller, or produce the item if you are the manufacturer. It excludes costs such as shipping, handling, customs duties, or other costs. If you provide your sourcing cost, we may ask you to provide additional information to validate the amount. Go to Manage Your Sourcing Cost for accepted proof-of-value documentation details.
are you asking for anymore $ then than the product cost?
Seller_gqdPIORcpfSG3
I am also seeing this issue. Extremely concerning. My most recent example - I received a reimbursement for a product where the estimated sourcing cost ($20.37) is less than half of my manufacturing cost ($53). When attempting to "update" the cost, I am being denied when requesting even $1 more than the sourcing cost. This new policy does not match what was communicated to sellers. If the submitted sourcing costs are always immediately denied, or even if an invoice is allowed, that is also always denied, then how does this work? Sellers are losing out on a ton of money through this new policy. I cant help but feel this was very poorly executed, and also fairly unethical.
Seller_WVRGljjwKOlpv
well same to me, I have uploaded the invoice for 30-50 products, and some got approved and some got rejected from the same invoice...
Seller_qb9YwQ7193BDg
you cant do anything. we're literally getting stolen from
Similar Discussions
