Amazon's system automatically refreshed and lowered my B2B price, causing my products to be purchased by 379 B2B buyers for $0, causing our brand huge losses. I opened a case, but no one has responded for a week.
I hope the support team could review my case again and compensate me as soon as possible.
7 replies
Seller_rI7BZIczK8iAC
Difficult to believe that the system ITSELF puts your price to zero..... that's like your car would start and drive away without you.
Seller_Hg5SAVlup1oQM
I modified the reference price of the product, and Amazon customer service replied that the B2B price would be automatically refreshed. However, I immediately increased the reference price of the product, and the B2B price did not automatically refresh and increase the price. However, I did not enable any automatic price adjustment function.
Seller_rI7BZIczK8iAC
You are not a customer and don't deal with "customer service" but with seller support.
Tag a mod here, maybe they can help you.
Seller_Hg5SAVlup1oQM
Thanks for your great help. Like this? #Amazon bug #Amazon unfair #amazon compensation
Seller_Hg5SAVlup1oQM
Please kindly help us on the case. @KJ_Amazon@Jameson_Amazon
