Hello,

My account has been suspended. A new employee I hired entered their own credit card information into my Amazon account, but it turns out that they had a previously suspended account. As a result, my account was also suspended.

Afterward, the employee resigned and left after working for just two months. Now, my 8-year-old account has been deactivated, and I haven’t received any responses to the numerous cases I’ve opened.

This person made a mistake knowingly, even though they were only employed for two months. How can I resolve this issue? I would appreciate any help or guidance.

Thank you.

Hello, my account has been suspended due to inactivity. I submitted my business license and ID photo on the "Seller Identity" page, but it has been a week and is still in the "under review" status. The account functions are currently frozen, and I am unable to create SKUs and shipments. I have contacted customer service, but they have replied that they do not have the authority to review the team. What can we do now to expedite the review process?

My account has been suspended due to missing emergency contact information. I have submitted the required information, but it is still under review. What should I do to expedite the process and get my account reactivated?