We lost the "buy box" for over half of our products
Hi Amazon Professionals,
We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. We lost listings' Buy Box option for over half of our products (300+) overnight with no reasons.
Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!
Account Health Rating - 208
Order Defect Rate - 0%
Late Shipment Rate - 0%
Valid Tracking Rate - 100%
Thanks in advance!!!
My Case ID: 15642457531
0 replies
Cooper_Amazon
Good Evening @Seller_ihBikDuglseyy,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs shared on case 15642457531. I won't be able to provide the specifics results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
