Shipment Was Automatically Closed In Error
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Seller_xmioiKBztMvbK

Shipment Was Automatically Closed In Error

One of our shipments, Shipment ID FBA1899WGVBW, was automatically closed after 90 days. We believe that this was closed in error since the 4230 Units units were delivered successfully.

We have the signed BOL and packing list.

Amazon Support is not very responsive. What can we do to resolve this issue?

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Fulfill Orders
Tags:Lost shipment
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Jameson_Amazon
In reply to: Seller_xmioiKBztMvbK's post

Hi @A1BJ0QQZ8X9FHO,

Thank you for reaching out about this! I apologize for the confusion this situation has caused.

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here!

Thanks again,

Jameson

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