Hi everyone,

I’m hoping someone here has been in my shoes and can help! Last year, Amazon unexpectedly changed my product’s category to something completely unrelated. I immediately tried to get it corrected, but after countless messages to Seller Support, I got nowhere.

I even deleted and relisted the ASINs to see if that would reset the category – no luck there, either. Eventually, I tried to adapt and work with the new category, but after a year, it’s clear that my products are just not reaching the right audience.

Recently, I resubmitted a change request with clear evidence, showing that competitors' products are in the correct category, and I laid out why my product belongs there, too. But despite all this, Seller Support still won’t budge.

Has anyone successfully managed to get a category corrected? If so, how did you do it? Any advice would be hugely appreciated – I’m at my wits’ end here.

Thanks so much!