15 shipments that I sent to the FBA warehouse were lost, or the units were added to my inventory with missing units. I sent only 1 parcel in all shipment IDs and there was only 1 FNSKU product inside.

I applied for all lost shipments on the appropriate dates, that is, within the first 6 months.

However, Amazon did not respond to these cases for a long time or said that they did not receive the shipping box. But this was ridiculous. In some shipments, I sent, for example, 100 products in one box. 40 of them were transferred to my inventory, but 60 were lost. Amazon again refused to pay, saying that it had not received this cargo parcel.

However, in the later period, they admitted that they had received the cargo parcel. At first, they said that the cargo parcel had been received and was currently in transfer between warehouses. They were saying that an investigation would be initiated later and were demanding a purchase invoice and proof of delivery (POD). They claimed that the cargo parcel was never received after I sent the necessary documents. Afterwards, they did not respond to any cases.

They have not responded to any cases for 18-19 months.

I create a new case, they say they will respond within 24 hours. But they never answer.

I proved everything. I sent the POD document and purchase invoice for all shipments. (I supply all products from the manufacturer.)

Additionally, I send all shipments via DHL shipping company. All shipments have a POD document. It appears that these parcels have been delivered in the Amazon system.

However, Amazon never accepts payment. He is blatantly lying to avoid paying.

Even though I proved everything, they do not respond to cases in order not to pay. This is ridiculous. Amazon FBA is no longer reliable.

I think they stole these products from me and secretly sold them to customers. Many sellers have probably experienced this situation.

I think all sellers should unite collectively and sue Amazon. I am meeting with a large law firm regarding this issue. I will definitely not let this go until I collect the money I am entitled to from Amazon.

Below are all the necessary details for all shipments.

I would like a seller support specialist to review these and let me know.

Please review it as a seller and share your thoughts.

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Shipment ID: FBA16KJX16XX

Shipment date: 25 Apr 2022

Case ID: 10682614181

Case creation date: September 01, 2022

.

Shipment ID: FBA16V2NR5RH

Shipment date: Oct 21, 2022

Case ID: 11614937631

Case creation date: December 25, 2022

.

Shipment ID: FBA16FSQRPR8

Shipment date: Nov 26, 2021

Case ID: 9342001791

13977421881

Case creation date: December 25, 2021

.

Shipment ID: FBA1714TPX7K

Shipment date: Apr 5, 2023

Case ID: 13181196641

Case creation date: July 02, 2023

.

Shipment ID: FBA16T9YYJ0V

Shipment date: Aug 10, 2022

Case ID: 11220742241

14232054231

Case creation date: November 08, 2022

.

Shipment ID: FBA1762D5GZS

Shipment date: Jun 26, 2023

Case ID: 13180950081

Case creation date: July 02, 2023

.

Shipment ID: FBA16WB0P07Y

Shipment date: Sep 17, 2022

Case ID: 11118446571

Case creation date: October 27, 2022

.

Shipment ID: FBA16XRHGH8P

Shipment date: Oct 18, 2022

Case ID: 11569731861

Case creation date: December 20, 2022

.

Shipment ID: FBA16XSZX9P4

Shipment date: Oct 19, 2022

Case ID: 11889352851

13002252771

Case creation date: February 01

.

Shipment ID: FBA17162RM6J

Shipment date: Apr 9, 2023

Case ID: 13181095971

Case creation date: July 02, 2023

.

Shipment ID: FBA1762DHZWC

Shipment date: May 18, 2023

Case ID: 13186203161

14401067231

Case creation date: July 03, 2023

.

Shipment ID: FBA17162L5S7

Shipment date: Mar 26, 2023

Case ID: 13181183751

13966284421

Case creation date: July 02, 2023

.

Shipment ID: FBA1714TQLGM

Shipment date: Feb 21, 2023

Case ID: 12704636441

15150844201

Case creation date: May 08, 2023

.

Shipment ID: FBA1711RDYQ5

Shipment date: Mar 26, 2023

Case ID: 13181107611

14966102181

Case creation date: July 02, 2023

.

Shipment ID: FBA16XRH9K0Q

Shipment date: Oct 18, 2022

Case ID: 11568349421

14966046601

Case creation date: December 20, 2022

.

Shipment ID: FBA16SNMGN9L

Shipment date: Jul 27, 2022

Case ID: 10578977701

14965824361

Case creation date: August 16, 2022

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I applied on the appropriate date and the cases are still open.

Cases have been open for months and Amazon never responds to them.

When I create a new case, they say they will respond within 24 hours, but they never respond again.

I think Amazon is stealing these products.

Moreover, Jameson did not deal with this issue. @Jameson_Amazon

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He said applications must be created within the first 9 months. However, I have already applied within 9 months. Case records are available, and these cases are still pending as "Pending Amazon Action".

They haven't responded for months.

They clearly stole my products, money and time.

Amazon should be ashamed.

@Bryce_Amazon