@Jameson_Amazon

@Bryce_Amazon

Will you answer me?

Do you have a solution?

@Jameson_Amazon

@Dominic_Amazon

@TaylorR_Amazon

When will you reply?

Hi @Seller_wbj2FGHAF8QmJ,

As previously mentioned, I have escalated these shipments as far as I am able to. Now, I have reached out to the escalation team again and provided them the additional information you have sent here, however, I cannot promise that the outcome will be different. That said, I will let you know once I hear back from that team.

Thank you,

Jameson

Hi,

@Jameson_Amazon

Thank you for wanting to help me.

There are cases that have not been answered for 19-20 months. Is it normal for the investigation to take this long?

They do not respond to any cases, normally cases were concluded within 1 month at most. Now I think this situation is intentional.

No case has been responded to for months, and when I create a new case, they say they will respond within 24 hours, but they never respond.

Please take care of me now and solve my problems.

Case ID:

10682614181

11614937631

13977421881

13181196641

14232054231

13180950081

11118446571

11569731861

13002252771

13181095971

14401067231

13966284421

@Jameson_Amazon

They don't respond when I create a new case, they say they will respond within 24 hours, but no one responds. Nobody cares about me. You lie to avoid paying. Are you just keeping me waiting?

It really must be an embarrassment for Amazon.

You literally stole my products, and you're not paying.

Hi @Seller_wbj2FGHAF8QmJ,

I appreciate your patience here.

The escalation team has confirmed that the final decisions for these shipments were previously provided within their respective cases. An additional investigation cannot be done since these shipments were delivered over 9 months ago.

This has been escalated to the highest possible authority regarding missing shipments. There is no opportunity for further investigation and there are no other steps available. I know this can be a frustrating situation, but we will not be able to reply about this issue moving forward.

Thank you for your understanding.

Jameson

Hi,

@Jameson_Amazon

This is absolute nonsense.

Even theft.

I applied on the appropriate date. I applied for a review 2-3 months after the post. So I applied at the appropriate time. However, a very long time has passed since the shipments, as Amazon has not responded to the cases for 20 months. I'm not responsible for this. The party that does not respond to cases, or does not care about me, and does not want to solve my problems is Amazon.

The process took longer because Amazon did not respond to cases. Amazon is solely responsible for this.

Shipment ID: FBA16KJX16XX

Shipment date: 25 Apr 2022

Case ID: 10682614181

Case creation date: September 01, 2022

Shipment ID: FBA16V2NR5RH

Shipment date: Oct 21, 2022

Case ID: 11614937631

Case creation date: December 25, 2022

Shipment ID: FBA16FSQRPR8

Shipment date: Nov 26, 2021

Case ID: 13977421881

Case creation date: October 04, 2023

Shipment ID: FBA1714TPX7K

Shipment date: Apr 5, 2023

Case ID: 13181196641

Case creation date: July 02, 2023

Shipment ID: FBA16T9YYJ0V

Shipment date: Nov 8, 2022

Case ID: 14232054231

Case creation date: November 05, 2023

Shipment ID: FBA1762D5GZS

Shipment date: Jun 26, 2023

Case ID: 13180950081

Case creation date: July 02, 2023

Shipment ID: FBA16WB0P07Y

Shipment date: Oct 26, 2022

Case ID: 11118446571

Case creation date: October 27, 2022

Shipment ID: FBA16XRHGH8P

Shipment date: Dec 10, 2022

Case ID: 11569731861

Case creation date: December 20, 2022

Shipment ID: FBA16XSZX9P4

Shipment date: Jan 17, 2023

Case ID: 13002252771

Case creation date: June 12, 2023

Shipment ID: FBA17162RM6J

Shipment date: Apr 9, 2023

Case ID: 13181095971

Case creation date: July 02, 2023

Shipment ID: FBA1762DHZWC

Shipment date: Jun 24, 2023

Case ID: 14401067231

Case creation date: December 02, 2023

Shipment ID: FBA17162L5S7

Shipment date: Mar 26, 2023

Case ID: 13966284421

Case creation date: October 03, 2023

Please review all Shipments, creation and update dates, and cases creation dates.

I applied on the appropriate date, but Amazon did not respond for months. It's Amazon's fault here, not mine. If Amazon had responded, we wouldn't have gotten to this point. I've been trying for months but I can't get an answer. If you send this to the RMS team or FBA team, they will already accept that I am right.

Also, the RMS team said they would pay. But he did not pay. Please review all data and let me know.

Will you be interested in this issue? I have proven everything to you, I have proven that I applied on the appropriate date. Amazon has not responded to cases for months. Does not pay for lost items. Could you please review it and let me know?

@Dominic_Amazon@Troy_Amazon@Dougal_Amazon@Atlas_Amazon@Sarah_Amzn@Danny_Amazon@Stevie_Amazon@Sandy_Amazon@Jameson_Amazon@Michelle_Amazon@Danny_Amazon@KJ_Amazon

will you take care of me?