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Seller_OM5v2RYQMIdiH
Missing Inbound Shipment from March 2023 - no response from Amazon
We have an old case from March 2023 about missing items in our Inbound shipment.
We have provided Amazon with the necessary documents such as original invoices and proof of delivery but Amazon stopped responding to us after a few months of email exchanges. We created new cases but Amazon did not provide any resolution and ignored our follow-up emails.
We have several missing items from this shipment and we've working for almost a year to resolve this with Amazon
Are there other ways to resolve this case faster?
Tags:FBA, INR (item not received)
20
6 replies
KJ_Amazon
Hello @Seller_OM5v2RYQMIdiH. If you share the Case ID I can review the details and see if there are any next steps available to you to continue your reimbursement request.
KJ_Amazon
10
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