Hello, I have had my Amazon seller account deactivated for about two weeks. It all started with them asking me for invoices for these brands I had listed, automotive brands. I provided all invoices. Later, they asked for other invoices for 3 other asins, denied again. After that they requested for my suppliers suppliers invoices direct with the big brand, also got denied. Now they are asking for me to purchase from a new supplier at least 10 quantity, I'm feeling really discouraged and almost discriminated againt. Anyone have any idea ? Has this happened to you before? What exactly are they looking for? The customer service seems to be based out of the US and read off a script. I hope someone can give me some insight and hope on this process.

A customer buys a $5 used DVD and returns it back claiming "DVD MIGHT be inauthentic" Amazon asked me to provide the classic documents which I provided from my supplier. Invoice dated with a certain time, 10 of those items etc.... After submitting that invoice, Amazon now asking me to provide my Supplier's Supplier's invoice so a USED item!

I contacted my supplier if they could provide that, the answer I got with a lot of laughing smileys was "May be, if Amazon sends us a court order"

That ASIN got restricted and the item is already destroyed which is fine, but getting a red ding on my account health does not look good.

No one has a right to ask the 3rd parties' invoices. That department is doing whatever is written on their flow chart without even judging what's going on!

@Seller_guPeMXBrBxqyU@Seller_hme3Wbydd1ihr@Seller_khUF6HPR2AHxu@Seller_l3eCP9f1PtJXC@Seller_t9kvdr2yixQej

Been selling on Amazon for several years ~8M Year AMZ revenue mostly electronics.

Two weeks ago I received Two alleged violation emails from Amazon Mexico Marketplace (NARF Orders). Later received email from csm-brand-review@amazon.com mx asking for Invoices. Since Then I have submitted Invoices from Manufacturer and Brand Owner to Our Supplier, Invoices from Our supplier to US, Proof of payment, Proof of delivery, All supplier information possible. Somehow they keep saying the supplier is not verifiable. All listings for the brand suspended and about 1M worth of merch being returned.

What else do I need to submit to make the supplier verifiable? I do not thinks there is anything stronger than Invoices from Manufacturer to supplier and then from supplier to US with proof of payment and delivery.

@Seller_SBIjJooGeXSQ6