Please anyone can help with evidence
Hi everyone i have received those 2 emails i have all documents
Police report and affidavit signed by notary public but i my appeal keep rejecting amazon think I have separate account but i don’t have I only got one account on amazon and they keep asking me for evidence that I don’t have can anyone tell me what kind of evidence they may amazon accept
1 To reactivate your account, please provide evidence that you once owned the account or had account rights but no longer own it or no longer have account rights by providing supporting documentation. This includes but is not limited to sales deed, purchase agreement, business transfer agreement, or contract termination.
2- To reactivate your account, please provide evidence that you have never owned a separate account and believe this deactivation was in error by providing supporting documentation. This includes but is not limited to any authorized or unauthorized relationship through a third-party company or evidence of account compromise. If we cannot substantiate the claim, your account will not be reinstated.
6 replies
Seller_rI7BZIczK8iAC
Copy and paste here the WHOLE email you got from Amazon.
Atlas_Amazon
Hello @Seller_DGK6hd5qXRSYo
Thank you for the information provided regarding the association that our team has found between your account and another. I understand you have been attempting to provide police reports and affidavits, could you clarify what exactly occurred in your situation?
Have you ever shared access to the account with anyone else? This could have been during registration or any assistance you have had with the operations.
Please continue to refer to this thread with any future questions or updates you have on this situation as we will require more information.
Best,
Atlas
