We were unable to verify the identity document you provided because the personal name on the document does not match with the personal name entered in Seller Central.
Within the next 30 days, login to https://sellercentral.amazon.com/ and take either of the following actions:
– Update your personal name on Seller Central to match your documents.
– Provide a new document(s) matching the personal name entered in Seller Central.
I work for a LLP company in the UK. We have had a US Amazon Seller account previously but on going to sell through there again were told we’d need to “Reactive Account” via a big banner on the “Account Info” screen.
I have tried every which way to get verified and keep getting this same response thrown back at me. I have opened tens of cases with Support which all lead to the same automated reply above. The one time an associate looked at my case they sent the same reply and then closed the case so that I couldn’t respond.
What I need to know is; where is this “personal name” on Seller Central? I have gone to Setting > Login Settings and change the name there to match exactly the name on the passport I am uploading as a supporting document.
Please can someone tell me where to edit the “personal name”, which fields and where these fields are that would need to match?
Also if anyone is part of a UK LLP and has some know-how on how to get set up that would be amazing.
Thanks,
S
We were unable to verify the identity document you provided because the personal name on the document does not match with the personal name entered in Seller Central.
Within the next 30 days, login to https://sellercentral.amazon.com/ and take either of the following actions:
– Update your personal name on Seller Central to match your documents.
– Provide a new document(s) matching the personal name entered in Seller Central.
I work for a LLP company in the UK. We have had a US Amazon Seller account previously but on going to sell through there again were told we’d need to “Reactive Account” via a big banner on the “Account Info” screen.
I have tried every which way to get verified and keep getting this same response thrown back at me. I have opened tens of cases with Support which all lead to the same automated reply above. The one time an associate looked at my case they sent the same reply and then closed the case so that I couldn’t respond.
What I need to know is; where is this “personal name” on Seller Central? I have gone to Setting > Login Settings and change the name there to match exactly the name on the passport I am uploading as a supporting document.
Please can someone tell me where to edit the “personal name”, which fields and where these fields are that would need to match?
Also if anyone is part of a UK LLP and has some know-how on how to get set up that would be amazing.
Thanks,
S
The identity documents required for each seller depends on the country or state your business is headquartered in, and where you live.
The drop-down options will tell you which options are available to you, such as: passport, driver license, or national ID. In addition to the above requirements for all documents, the ID must:
Account validation requirements
All documents must:
Credit Card
Seller Identity Help Page:
https://sellercentral.amazon.com/help/hub/reference/QRP483PDN88Q3M9?ref=efph_QRP483PDN88Q3M9_cont_G2
content and credit from @Oneida
We were unable to verify the identity document you provided because the personal name on the document does not match with the personal name entered in Seller Central.
Within the next 30 days, login to https://sellercentral.amazon.com/ and take either of the following actions:
– Update your personal name on Seller Central to match your documents.
– Provide a new document(s) matching the personal name entered in Seller Central.
I work for a LLP company in the UK. We have had a US Amazon Seller account previously but on going to sell through there again were told we’d need to “Reactive Account” via a big banner on the “Account Info” screen.
I have tried every which way to get verified and keep getting this same response thrown back at me. I have opened tens of cases with Support which all lead to the same automated reply above. The one time an associate looked at my case they sent the same reply and then closed the case so that I couldn’t respond.
What I need to know is; where is this “personal name” on Seller Central? I have gone to Setting > Login Settings and change the name there to match exactly the name on the passport I am uploading as a supporting document.
Please can someone tell me where to edit the “personal name”, which fields and where these fields are that would need to match?
Also if anyone is part of a UK LLP and has some know-how on how to get set up that would be amazing.
Thanks,
S
We were unable to verify the identity document you provided because the personal name on the document does not match with the personal name entered in Seller Central.
Within the next 30 days, login to https://sellercentral.amazon.com/ and take either of the following actions:
– Update your personal name on Seller Central to match your documents.
– Provide a new document(s) matching the personal name entered in Seller Central.
I work for a LLP company in the UK. We have had a US Amazon Seller account previously but on going to sell through there again were told we’d need to “Reactive Account” via a big banner on the “Account Info” screen.
I have tried every which way to get verified and keep getting this same response thrown back at me. I have opened tens of cases with Support which all lead to the same automated reply above. The one time an associate looked at my case they sent the same reply and then closed the case so that I couldn’t respond.
What I need to know is; where is this “personal name” on Seller Central? I have gone to Setting > Login Settings and change the name there to match exactly the name on the passport I am uploading as a supporting document.
Please can someone tell me where to edit the “personal name”, which fields and where these fields are that would need to match?
Also if anyone is part of a UK LLP and has some know-how on how to get set up that would be amazing.
Thanks,
S
We were unable to verify the identity document you provided because the personal name on the document does not match with the personal name entered in Seller Central.
Within the next 30 days, login to https://sellercentral.amazon.com/ and take either of the following actions:
– Update your personal name on Seller Central to match your documents.
– Provide a new document(s) matching the personal name entered in Seller Central.
I work for a LLP company in the UK. We have had a US Amazon Seller account previously but on going to sell through there again were told we’d need to “Reactive Account” via a big banner on the “Account Info” screen.
I have tried every which way to get verified and keep getting this same response thrown back at me. I have opened tens of cases with Support which all lead to the same automated reply above. The one time an associate looked at my case they sent the same reply and then closed the case so that I couldn’t respond.
What I need to know is; where is this “personal name” on Seller Central? I have gone to Setting > Login Settings and change the name there to match exactly the name on the passport I am uploading as a supporting document.
Please can someone tell me where to edit the “personal name”, which fields and where these fields are that would need to match?
Also if anyone is part of a UK LLP and has some know-how on how to get set up that would be amazing.
Thanks,
S
The identity documents required for each seller depends on the country or state your business is headquartered in, and where you live.
The drop-down options will tell you which options are available to you, such as: passport, driver license, or national ID. In addition to the above requirements for all documents, the ID must:
Account validation requirements
All documents must:
Credit Card
Seller Identity Help Page:
https://sellercentral.amazon.com/help/hub/reference/QRP483PDN88Q3M9?ref=efph_QRP483PDN88Q3M9_cont_G2
content and credit from @Oneida
The identity documents required for each seller depends on the country or state your business is headquartered in, and where you live.
The drop-down options will tell you which options are available to you, such as: passport, driver license, or national ID. In addition to the above requirements for all documents, the ID must:
Account validation requirements
All documents must:
Credit Card
Seller Identity Help Page:
https://sellercentral.amazon.com/help/hub/reference/QRP483PDN88Q3M9?ref=efph_QRP483PDN88Q3M9_cont_G2
content and credit from @Oneida
The identity documents required for each seller depends on the country or state your business is headquartered in, and where you live.
The drop-down options will tell you which options are available to you, such as: passport, driver license, or national ID. In addition to the above requirements for all documents, the ID must:
Account validation requirements
All documents must:
Credit Card
Seller Identity Help Page:
https://sellercentral.amazon.com/help/hub/reference/QRP483PDN88Q3M9?ref=efph_QRP483PDN88Q3M9_cont_G2
content and credit from @Oneida