We were 37th best seller in handmade product but now we are removed from the listing and dramatically loss of ranking in handmade product. we did not make any changes in our listings.
What do you mean you were "removed" from the listing? Handmade is going through a reclassification- for the past two years. Many handmade items are loosing their ranking as listings are migrated over. I was 24 BS rank early last year and then boom gone.
Which of your 25 stores is in Handmade?
Hello @Seller_SLVuWUB76rK9d,
Thank you for bringing this matter to our attention.
The best next step is to file a case with Seller Support, please make sure to add all the details such as ASINs, etc. Once the case has gets resolved please share the Case ID here. I might need it in order to submit an escalation if needed.