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cannot reactivate inactive account
I am trying to reactivate my Amazon Seller account.
1. I receive an email that I am trying to reactivate. I click the link to "Begin Verification in North America"
2. https://sellercentral.amazon.com/global-dashboard I am told my account was deactivated due to inactivity, and must verify my identity. I click "Reactivate Account"
3. https://sellercentral.amazon.com/inactiveAccount?returnTo=%2Fhz%2Fapprovalrequest%2Fregistration&mons_redirect=remedy_url I am told I am trying to access a store which is currently inactive. I Click "Continue"
4. I have 2 valid, current credit cards as Charge Methods. One of them is Active. I click "Account Info"
5. I'm back at Step 2.
6. I click "Check Reactivaction Status"
7. I'm back at step 3.
I have scans of my Identification and Credit Card account statement, but cannot find a webpage to provide them to. Please Help.
18 replies
Seller_dqLLR4HqLkGU5
Hi! I am having the same problem. Have you been able to resolve yours?
Connor_Amazon
Hi @Seller_CXaMTRSpoLnla
Connor from Amazon here, thanks for your question.
I see that your account is fully active on my end. Please let me know if you are still experiencing issues, also have you reached out to seller support yet?
Please let me know,
Connor
Seller_uFSVep41tSVaU
My account is still inactive I had provided all the things AMAZON needed
Seller_lgiukd8RpudNH
I am having the same problem. It's like I'm in an endless loop. And also cannot access help becuase my "Account is inactive..." Tremendous amount of time spent simply trying to access my seller account and enter whatever information is needed (none of which has changed).
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