Policy Compliance Issues
I received the following violation and I do not have an authorization letter, I proceeded to delete the listing, how can I resolve the incident?
Thank you for joining the video call on 03/26/2025 . To complete your identity verification, you must share the following information: -- An authorization letter or licensing agreements or Invoices from the brand to prove that you are approved to sell merchandise for the following Brand Note: These documents must be authentic, unaltered and sent only in PDF, JPG, PNG or GIF format. ASIN : B0D4Z7RHJD , Quantity : 167 ; What happens if I do not send the requested information? If you don't provide this information within 3 business days, or if your verification isn't successful, we may not allow you to sell on Amazon.
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Seller_kIukTwdhvntAp
"I proceeded to delete the listing, how can I resolve the incident?"
Too little too late on the new, improved Amazon.
Amazon expects rookies to study and know their rules and policies (BOTH written and unwritten) before starting to sell anything.
What was the brand you were trying to sell?
If it is on the toxic brands listings of a few hundred known problems you are likely done.
For any other rookies, here are some pointers --
DO NOT CONFUSE AMAZON allowing you to list (or at least "ungate") an item or category and actually being APPROVED to sell a product. Amazon might ungate you for a CATEGORY, but there can be 100's of brands in the category and they ALL have their own restrictions.
AMAZON is only interested in FEES. They will allow a chimpanzee to list if it means they collect $$$$$.
Additionally, brands that you COULD sell yesterday may be restricted today or next week. Amazon is a moving target to deal with.
Ask yourself these questions before you start!
DO YOU have an LOA from the brand allowing you to sell on here?
If you have an LOA that specifically says you can sell on Amazon you MIGHT survive listing items.
More and more brands are providing a "whitelist" of their approved sellers and if YOU are NOT on the list you will be stopped in your tracks and probably hit with an IP violation.
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK? You DO have a sales rep at the brand, don't you?
