We recently underwent the Section 3 audit and the video identity verification process, and we are pleased to share our positive experience. Throughout the entire process, Amazon provided clear instructions and timely updates, ensuring a smooth and efficient verification.
The Section 3 audit was conducted professionally, with Amazon’s team demonstrating a thorough approach to compliance and account security. Their detailed review helped reinforce confidence in the platform’s commitment to maintaining a secure and trustworthy marketplace.
The video identity verification process was equally seamless. The step-by-step guidance made it easy to complete, and the verification team was professional, efficient, and responsive. The process was well-structured, ensuring that identity verification was completed accurately and without unnecessary delays.
We appreciate Amazon’s dedication to maintaining high standards for seller authentication and compliance. The swift resolution of our account review, along with the reinstatement of FBA shipment creation and fund disbursement, showcases Amazon’s commitment to fair and transparent processes.
Thank you to the Amazon team for their diligence and support throughout this process. We look forward to continuing our business on the platform.
That's nice.
But if you think that just bought you some Amazon bucks....that wont happen.
Thanks so much for sharing your experience with this process, @Seller_cNIVsQfDfvGxD- I am glad to hear how smoothly it went, and will be sure this gets captured internally for our partner team!
Should you encounter experiences that are not quite as smooth, I hope you do return to the forums to post about them so the community here can help support!
Thanks again,
Danny
I have my call scheduled on the 31st. I have all my docs that they requested in the notification/email. What questions do they ask that I should be prepared to answer?