Hi @Seller_4GjtS9k0cnHHv,

How are you? Hope you are doing well.

Sorry to bother you again, attached case ID and ASIN as following information:

• Case ID: 15510629641

• ASIN: B0D5BBS6F9

There are 2 issues with this ASIN:

1. Yesterday we would like to edit the listing, however it shows "You need approval to list this ASIN." as you can see in the attached screenshot.

We opened a case and the seller support team said that we have to wait for 5 days, but in the 5 days the case will be closed and we will need to open another case, which is a waste of time.

Even if we have tried the Amazon's instructions, it is just shows "Not available", we are unable to make further updates.

(Although we cannot edit the listing in backend, this product still can be seen in frontend.)

2. Another question is, currently, this product is still being received by FBA, but it shows 1 piece already has been used. (as shown in the screenshot above)

Here is the inventory management page:

The inventory quantity displayed in the above 2 pictures are different. The quantity we shipped to FBA is 20 pieces, we don’t know why it is displayed as 21 units on the Inventory Manage Page, and 19 pieces in the FBA Inventory.

We need your help to resolve this issue, hope to hear from you soon.

Thanks and best regards,

Addlink Technology Team

This product has been identified as an unapproved drug product. Amazon policy prohibits the listing or sale of unapproved drugs.

ASIN B0DQ7HC6HW

I did not receive any warning on any performance page. Support keeps copying and pasting the same text. I shared the COA and all supplier documentation. There are dozens of sellers selling the same product and supplement fact, support does not tell me what the real problem is. Can you please help? Because the product I sell contains only approved amino acids.

@Seller_SBIjJooGeXSQ6@Seller_zukQNO61PzGck @Seller_guLNtDGZuva40

A product I have been selling on Amazon for years has been identified as a psoriasis lamp and its detail page has been removed. This product is not a psoriasis lamp and can not be used to treat any disease. I submitted an appeal (case ID: 16805701951) and attached package photos, instruction to prove these. But the appeal was rejected and i was asked to provide the 510(k) number.

I am so sad and don't know how to deal with this situation. Any help would be greatly appreciated. Many thanks!