has Amazon changed bought by vs reodered by?
I could see one of skus used to show 500 plus bought in the Amazon phone app, it is not showing on phone but only via desktop. Is there any reason for it?
has Amazon changed bought by vs reodered by?
I could see one of skus used to show 500 plus bought in the Amazon phone app, it is not showing on phone but only via desktop. Is there any reason for it?
5 replies
SEAmod
Hi @Seller_07TgDWb1QDhH9
I have followed other discussions around bought by versus reordered by. It should reflect the "bought by" numbers in both the app and the desktop. Please give it time to sync between the two. Post back if it is not resolved automatically in the next 24 to 48 hours.
Seller_07TgDWb1QDhH9
Thank you !! Looking forward to it since my sales have gone down ever since this has happened.
SEAmod
@Seller_07TgDWb1QDhH9
Yes, please keep me updated. I know we are releasing an update to the mobile app. If there are issues, we want to know so I appreciate you helping us understand if changes we may have made are performing as expected.
Seller_07TgDWb1QDhH9
I still don't see any change in the app. My products still doesn't show bought by. Any idea when would it be resolved?
SEAmod
Hi @Seller_07TgDWb1QDhH9
I checked your ASINs B0D79PG364 and viewed it on my desktop and my mobile device. On my mobile, I see the number 500+ bought in past month. I see the same on my desktop. If you still are not seeing the information on both devices, you may need to try a different browser or clear your cache and cookies.
Thanks, Susan
has Amazon changed bought by vs reodered by?
I could see one of skus used to show 500 plus bought in the Amazon phone app, it is not showing on phone but only via desktop. Is there any reason for it?
has Amazon changed bought by vs reodered by?
I could see one of skus used to show 500 plus bought in the Amazon phone app, it is not showing on phone but only via desktop. Is there any reason for it?
has Amazon changed bought by vs reodered by?
I could see one of skus used to show 500 plus bought in the Amazon phone app, it is not showing on phone but only via desktop. Is there any reason for it?
5 replies
5 replies
SEAmod
Hi @Seller_07TgDWb1QDhH9
I have followed other discussions around bought by versus reordered by. It should reflect the "bought by" numbers in both the app and the desktop. Please give it time to sync between the two. Post back if it is not resolved automatically in the next 24 to 48 hours.
Seller_07TgDWb1QDhH9
Thank you !! Looking forward to it since my sales have gone down ever since this has happened.
SEAmod
@Seller_07TgDWb1QDhH9
Yes, please keep me updated. I know we are releasing an update to the mobile app. If there are issues, we want to know so I appreciate you helping us understand if changes we may have made are performing as expected.
Seller_07TgDWb1QDhH9
I still don't see any change in the app. My products still doesn't show bought by. Any idea when would it be resolved?
SEAmod
Hi @Seller_07TgDWb1QDhH9
I checked your ASINs B0D79PG364 and viewed it on my desktop and my mobile device. On my mobile, I see the number 500+ bought in past month. I see the same on my desktop. If you still are not seeing the information on both devices, you may need to try a different browser or clear your cache and cookies.
Thanks, Susan
SEAmod
Hi @Seller_07TgDWb1QDhH9
I have followed other discussions around bought by versus reordered by. It should reflect the "bought by" numbers in both the app and the desktop. Please give it time to sync between the two. Post back if it is not resolved automatically in the next 24 to 48 hours.
SEAmod
Hi @Seller_07TgDWb1QDhH9
I have followed other discussions around bought by versus reordered by. It should reflect the "bought by" numbers in both the app and the desktop. Please give it time to sync between the two. Post back if it is not resolved automatically in the next 24 to 48 hours.
Seller_07TgDWb1QDhH9
Thank you !! Looking forward to it since my sales have gone down ever since this has happened.
Seller_07TgDWb1QDhH9
Thank you !! Looking forward to it since my sales have gone down ever since this has happened.
SEAmod
@Seller_07TgDWb1QDhH9
Yes, please keep me updated. I know we are releasing an update to the mobile app. If there are issues, we want to know so I appreciate you helping us understand if changes we may have made are performing as expected.
SEAmod
@Seller_07TgDWb1QDhH9
Yes, please keep me updated. I know we are releasing an update to the mobile app. If there are issues, we want to know so I appreciate you helping us understand if changes we may have made are performing as expected.
Seller_07TgDWb1QDhH9
I still don't see any change in the app. My products still doesn't show bought by. Any idea when would it be resolved?
Seller_07TgDWb1QDhH9
I still don't see any change in the app. My products still doesn't show bought by. Any idea when would it be resolved?
SEAmod
Hi @Seller_07TgDWb1QDhH9
I checked your ASINs B0D79PG364 and viewed it on my desktop and my mobile device. On my mobile, I see the number 500+ bought in past month. I see the same on my desktop. If you still are not seeing the information on both devices, you may need to try a different browser or clear your cache and cookies.
Thanks, Susan
SEAmod
Hi @Seller_07TgDWb1QDhH9
I checked your ASINs B0D79PG364 and viewed it on my desktop and my mobile device. On my mobile, I see the number 500+ bought in past month. I see the same on my desktop. If you still are not seeing the information on both devices, you may need to try a different browser or clear your cache and cookies.
Thanks, Susan
